Lead IT Process Manager

Accountable for process outcomes and providing leadership and management over process activities and resources. Ensure that all activities are carried out as required throughout the process and service lifecycle. Define process scope, objectives, and outcomes. Identify and authorize process enhancements for improving the efficiency and effectiveness of the process and related activities. Lead stakeholder engagements to establish critical success factors and key performance indicators. Define metrics and develop reports to measure process performance against expected outcomes. Ensure that the appropriate process documentation is created, made available, and remains current. Responsible for the definition, management, and compliance of the policies, practices and standards that are employed throughout the process. Develop and conduct process training curriculum.

According to JobzMall, the average salary range for a Lead IT Process Manager in 10 Amica Center Blvd, Lincoln, RI 02865, USA is $75,000 - $120,000. This figure may vary based on experience, location, and other factors.

Amica Mutual Insurance Company is a Rhode Island-based mutual insurance company that offers auto, home and life insurance. Amica was founded in 1907 by A.T. Vigneron and originally offered auto, fire and theft insurance.