Welcome to AMETEK, a global leader in electronic instruments and electromechanical devices. We are seeking a highly skilled and motivated Field Service Engineer to join our team in China. As a Field Service Engineer, you will play a critical role in providing technical support, troubleshooting, and on-site repairs for our products across various industries. We are looking for candidates who are passionate about delivering exceptional customer service and have a strong technical background. If you are ready to join a dynamic and innovative company, then we encourage you to apply for this exciting opportunity with AMETEK.
- Provide technical support to customers on AMETEK products and systems, both remotely and on-site.
- Troubleshoot technical issues and provide timely and effective solutions to ensure customer satisfaction.
- Conduct on-site repairs and maintenance of AMETEK products in a timely and efficient manner.
- Collaborate with cross-functional teams and departments to resolve complex technical issues.
- Train and educate customers on the proper use and maintenance of AMETEK products.
- Maintain accurate records of customer interactions, repairs, and service reports.
- Keep up-to-date with industry trends and advancements in technology to continuously improve service delivery.
- Act as a brand ambassador for AMETEK, promoting our products and services to potential customers.
- Comply with all safety protocols and company policies while on the job.
- Continuously strive to meet and exceed customer expectations, ensuring high levels of satisfaction.
- Travel to various customer sites within China and possibly other regions, as needed.
- Collaborate with the sales team to identify new opportunities and provide technical expertise during the sales process.
- Participate in training programs and workshops to enhance technical skills and knowledge.
- Maintain and manage inventory of spare parts and tools needed for on-site repairs.
Bachelor's Degree In Engineering: A Minimum Of A Bachelor's Degree In A Relevant Engineering Field Is Typically Required For A Field Service Engineer Position At Ametek. This Ensures That Candidates Have A Strong Technical Background And Knowledge Of Engineering Principles.
Fluency In Mandarin: As The Job Is Based In China, Fluency In Mandarin Is A Key Qualification For A Field Service Engineer At Ametek. This Is Essential For Effective Communication With Clients And Colleagues In The Region.
Experience In Customer Service: Field Service Engineers At Ametek Are Responsible For Providing Technical Support And Solutions To Customers. Therefore, Previous Experience In Customer Service, Such As Handling Customer Inquiries And Resolving Issues, Is Highly Valued.
Knowledge Of Ametek Products: A Thorough Understanding Of Ametek's Products And Systems Is Important For A Field Service Engineer. This Includes Knowledge Of Their Features, Functions, And Operation, As Well As The Ability To Troubleshoot And Resolve Technical Issues.
Willingness To Travel: Field Service Engineers At Ametek Are Required To Travel To Various Customer Sites To Provide On-Site Support. As Such, Candidates Must Be Willing To Travel Extensively Within China, And Occasionally To Other Countries In The Region. This Requires A Valid Passport And The Ability To Work Independently In Different Environments.
Communication Skills
Project Management
Time Management
customer service
Analytical Thinking
equipment maintenance
Teamwork
Problem-Solving
Mechanical
Adaptability
Technical Troubleshooting
Electrical Systems
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
Organization
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Field Service Engineer China in Beijing, China is between $40,000 and $70,000 per year. This salary range can vary based on factors such as years of experience, industry, and company size. Some top-paying companies for this role in Beijing include Huawei, Lenovo, and ZTE.
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AMETEK, Inc. leading global manufacturer of electronic instruments and electromechanical devices with annual sales of approximately $4.0 billion. The company was founded in 1930.
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