
Summons Administrator
The Summons Admin is the main point of contact for a client that has received a summons. As the Summons Admin, you will walk the client through the process of responding to their summons to avoid receiving a default judgment, without giving legal advice. Someone with customer service and administrative work in an office environment will have good transferable skills for this role. Maintain constant communication with clients via Email, text message, and phone calls to keep everyone apprised of new information and account status Handle escalated calls regarding the legal process, provide outstanding customer service and guidance without giving legal advice. Managing all documentation that pertains to the Client's account. Work with 3rd party Attorney firms to coordinate and manage the Attorney document preparation. Ensure important file dates and/or due dates and hearing dates are not missed.
1+ year experience working in an administrative or customer service capacity in the legal or debt settlement industry
Comfortable utilizing scripts to provide the client with information regarding their summons
Bilingual-Spanish is a preferred
A general understanding of the debt settlement process and how litigated accounts are negotiated is a plus!
Excellent customer service skills
MS Excel
MS Word
MS Office
Record keeping
Effective Time Management
Type 30-40 wpm
Process Improvement
Driven and self-motivated
Communication Skills
Detail Oriented and Organized
Multi tasker
Flexibility and adaptability
According to JobzMall, the average salary range for a Summons Administrator in 18200 Von Karman Ave, Irvine, CA 92612, USA is $38,000 to $52,000 per year. This range is based on the salaries of candidates who have recently been hired for this position in the area.
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Americor is here to help individuals from all walks of life become free from the burden of credit card and unsecured debts. We are a next-generation finance technology company with a proprietary platform critically designed to allow clients to restructure their debt and provide them with a lower cost debt consolidation loan. Americor develops specific strategies for every client's unique financial situation to help them reach a debt-free future and financial health in the shortest amount of time.

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