American Red Cross

Sr. Principal Engineer, Monitoring & Observability

American Red Cross

San Antonio, TX, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you passionate about using your technical expertise to make a positive impact on society? The American Red Cross is seeking a highly skilled Sr. Principal Engineer for our Monitoring & Observability team. In this role, you will play a crucial role in ensuring the reliability, performance, and scalability of our critical systems and applications. We are looking for a self-motivated individual with a strong background in monitoring and observability tools and techniques. If you are a strategic thinker with a drive for continuous improvement and a desire to contribute to the mission of the Red Cross, we want to hear from you.

  1. Develop and maintain a comprehensive monitoring and observability strategy for the organization, ensuring the reliability and performance of critical systems and applications.
  2. Utilize technical expertise to assess and improve the scalability of systems and applications.
  3. Collaborate with cross-functional teams to identify and troubleshoot issues, providing technical guidance and support.
  4. Stay current with industry trends and advancements in monitoring and observability tools and techniques, and make recommendations for their implementation.
  5. Create and maintain documentation for monitoring and observability processes and procedures.
  6. Analyze data and metrics to identify areas for improvement and proactively address potential issues.
  7. Lead the design and implementation of new monitoring and observability solutions, ensuring they align with organizational goals and objectives.
  8. Mentor and train team members on best practices for monitoring and observability.
  9. Serve as a subject matter expert and provide technical guidance to other departments within the organization.
  10. Continuously evaluate and optimize the monitoring and observability strategy to improve overall performance and reliability.
  11. Participate in on-call rotation and respond to critical incidents in a timely manner.
  12. Demonstrate a commitment to the mission and values of the American Red Cross.
Where is this job?
This job is located at San Antonio, TX, USA
Job Qualifications
  • Extensive Experience In Monitoring And Observability Technologies: A Sr. Principal Engineer Should Possess A Deep Understanding Of Various Monitoring And Observability Tools And Technologies, Such As Prometheus, Grafana, Datadog, And Splunk. They Should Also Have Experience In Designing And Implementing Monitoring Systems For Large-Scale Environments.

  • Strong Understanding Of Devops Principles And Practices: In Order To Effectively Monitor And Observe Complex Systems, A Sr. Principal Engineer Should Have A Strong Understanding Of Devops Principles And Practices. This Includes Knowledge Of Automation, Infrastructure As Code, And Continuous Integration And Delivery.

  • Expertise In Cloud Computing: The American Red Cross Relies Heavily On Cloud Computing For Its Operations. Therefore, A Sr. Principal Engineer Should Have Extensive Experience Working With Cloud Platforms Such As Aws, Azure, Or Google Cloud. They Should Also Be Familiar With Cloud-Native Monitoring And Observability Tools.

  • Leadership And Project Management Skills: As A Senior Role, A Sr. Principal Engineer Should Have Strong Leadership And Project Management Skills. This Includes The Ability To Effectively Lead A Team, Delegate Tasks, And Manage Projects From Conception To Completion.

  • Excellent Problem-Solving And Analytical Skills: Monitoring And Observability Requires The Ability To Identify And Troubleshoot Complex Issues In Real-Time. A Sr. Principal Engineer Should Possess Excellent Problem-Solving And Analytical Skills To Quickly Identify And Resolve Issues, As Well As Proactively Identify Potential Problems Before They Occur.

Required Skills
  • Data Analysis

  • DevOps

  • Automation

  • Cloud Computing

  • Performance optimization

  • Root Cause Analysis

  • Capacity planning

  • System architecture

  • Incident response

  • Network Monitoring

  • Alerting

  • Infrastructure Monitoring

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Sr. Principal Engineer, Monitoring & Observability in San Antonio, TX, USA is $120,000 - $155,000 per year. However, this may vary depending on factors such as the specific company, industry, and the individual's experience and qualifications.

Additional Information
American Red Cross is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 14th, 2023
Apply BeforeJune 9th, 2026
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About American Red Cross

The American Red Cross, also known as The American National Red Cross, is a humanitarian organization that provides emergency assistance, disaster relief, and disaster preparedness education in the United States.

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