American Red Cross

Sr. Principal Engineer, Monitoring & Observability

American Red Cross

Charlotte, NC, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a highly skilled and experienced engineer looking for a meaningful and impactful career opportunity? Look no further! The American Red Cross is seeking a Sr. Principal Engineer, Monitoring & Observability to join our team and help support our mission of providing humanitarian aid and disaster relief. In this role, you will play a crucial role in ensuring the stability and reliability of our systems through the implementation and maintenance of monitoring and observability tools. We are looking for a passionate individual with a strong background in software engineering and a deep understanding of monitoring and observability best practices. If you are a self-motivated and collaborative problem-solver who is dedicated to making a difference, we want to hear from you. Join us in our mission to help those in need and apply today!

  • Develop and implement monitoring and observability strategies and tools to ensure the stability and reliability of our systems.
  • Design and maintain monitoring and observability systems, including troubleshooting and resolving issues.
  • Collaborate with cross-functional teams to identify and address any potential risks or vulnerabilities in the systems.
  • Stay up-to-date with industry best practices and new technologies in monitoring and observability to continuously improve our systems.
  • Provide technical guidance and mentorship to junior engineers on monitoring and observability best practices.
  • Develop and maintain documentation for monitoring and observability processes and procedures.
  • Conduct regular performance and scalability testing to identify and address any potential bottlenecks.
  • Work closely with other engineering teams to integrate monitoring and observability into the development process.
  • Identify and implement automation opportunities to improve efficiency and effectiveness of monitoring and observability processes.
  • Communicate and present monitoring and observability insights and recommendations to stakeholders and leadership.
Where is this job?
This job is located at Charlotte, NC, USA
Job Qualifications
  • Extensive Experience With Monitoring And Observability Tools And Platforms: A Sr. Principal Engineer In This Role Should Have A Deep Understanding Of Various Monitoring And Observability Tools And Platforms, Including But Not Limited To Prometheus, Grafana, New Relic, And Splunk. They Should Have A Track Record Of Successfully Implementing And Maintaining These Tools To Ensure The Smooth Functioning Of Critical Systems.

  • Strong Knowledge Of Cloud Infrastructure: The American Red Cross Heavily Relies On Cloud Infrastructure, And A Sr. Principal Engineer In This Role Should Have A Strong Understanding Of Cloud Computing Concepts And Technologies, Such As Aws, Azure, And Google Cloud. They Should Be Well-Versed In Designing And Implementing Monitoring Solutions For Cloud-Based Systems.

  • Leadership And Project Management Skills: As A Senior Role, The Sr. Principal Engineer Will Be Expected To Lead And Manage Complex Projects Related To Monitoring And Observability. This Requires Strong Leadership Skills, Including The Ability To Delegate Tasks, Provide Guidance And Direction, And Effectively Communicate With Cross-Functional Teams.

  • Problem-Solving And Analytical Skills: The American Red Cross Handles Critical And Time-Sensitive Operations, And Any Issues With Monitoring And Observability Can Have Serious Consequences. A Sr. Principal Engineer In This Role Should Possess Strong Problem-Solving And Analytical Skills To Quickly Identify And Resolve Issues, As Well As Proactively Identify Potential Issues Before They Impact Operations.

  • Excellent Communication And Collaboration Skills: The Sr. Principal Engineer Will Work Closely With Various Teams And Stakeholders, Including Developers, Operations Teams, And Business Leaders. Therefore, Strong Communication And Collaboration Skills Are Essential To Effectively Convey Technical Information, Collaborate On Projects, And Build Relationships Within The Organization.

Required Skills
  • Troubleshooting

  • Data Analysis

  • DevOps

  • Automation

  • Cloud Computing

  • Performance optimization

  • System Design

  • Containerization

  • Monitoring tools

  • Incident response

  • Infrastructure management

  • Security Compliance

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • Organization

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Sr. Principal Engineer, Monitoring & Observability in Charlotte, NC, USA is $150,000 - $180,000 per year. This can vary based on factors such as experience, company size, and industry.

Additional Information
American Red Cross is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 14th, 2023
Apply BeforeJune 21st, 2025
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About American Red Cross

The American Red Cross, also known as The American National Red Cross, is a humanitarian organization that provides emergency assistance, disaster relief, and disaster preparedness education in the United States.

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