American Red Cross

Donor Notification Specialist

American Red Cross

376 W Huntington Dr, Arcadia, CA 91007, USA
Full-TimeDepends on ExperienceEntry LevelAssociate
Job Description

Obtain and perform data entry of test results into NBCS or other databases. Monitor the scheduled receipt of additional test results and investigate and reconcile any delays. Interact with other staff and hospital customers collaboratively to ensure product standards, recipient safety, and availability of autologous products to the donor. Obtain and distribute additional test results to internal staff within required timelines. Manually enter the additional test results into electronic databases. Generate donor notification materials from all applicable databases and assemble donor notification packets for review. Prepare and complete state and military notifications according to applicable state laws or Department of Defense requirements. Provide approved donor notification packets to donors and outside agencies as required according to approved mailing, faxing, or other electronic methods in congruence with all timelines.

Where is this job?
This job is located at 376 W Huntington Dr, Arcadia, CA 91007, USA
Job Qualifications
  • Minimum one year of related experience in blood banking, laboratory testing

  • Prior blood banking or similar customer service experience preferred.

  • Ability to work in a fast-paced call center environment.

Required Skills
  • MS Word

  • Customer Service skills

  • MS Excel skills

  • MS PowerPoint Skills

  • Time management competent

Soft Skills
  • Results Oriented

  • Verbal communication

  • written communication

  • Organizational skills

  • Attention to detail

  • Adaptability

  • Problem-Solving

  • Process Oriented

Compensation

According to JobzMall, the average salary range for a Donor Notification Specialist in 376 W Huntington Dr, Arcadia, CA 91007, USA is $45,000 - $50,000 per year. The salary range may vary depending on the individual's experience, qualifications, and the specific requirements of the job.

Additional Information
American Red Cross is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 29th, 2022
Apply BeforeMay 22nd, 2025
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About American Red Cross

The American Red Cross, also known as The American National Red Cross, is a humanitarian organization that provides emergency assistance, disaster relief, and disaster preparedness education in the United States.

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