
Donor Notification Specialist
Obtain and perform data entry of test results into NBCS or other databases. Monitor the scheduled receipt of additional test results and investigate and reconcile any delays. Interact with other staff and hospital customers collaboratively to ensure product standards, recipient safety, and availability of autologous products to the donor. Obtain and distribute additional test results to internal staff within required timelines. Manually enter the additional test results into electronic databases. Generate donor notification materials from all applicable databases and assemble donor notification packets for review. Prepare and complete state and military notifications according to applicable state laws or Department of Defense requirements. Provide approved donor notification packets to donors and outside agencies as required according to approved mailing, faxing, or other electronic methods in congruence with all timelines.
Minimum one year of related experience in blood banking, laboratory testing
Prior blood banking or similar customer service experience preferred.
Ability to work in a fast-paced call center environment.
MS Word
Customer Service skills
MS Excel skills
MS PowerPoint Skills
Time management competent
Results Oriented
Verbal communication
written communication
Organizational skills
Attention to detail
Adaptability
Problem-Solving
Process Oriented
According to JobzMall, the average salary range for a Donor Notification Specialist in 376 W Huntington Dr, Arcadia, CA 91007, USA is $45,000 - $50,000 per year. The salary range may vary depending on the individual's experience, qualifications, and the specific requirements of the job.
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The American Red Cross, also known as The American National Red Cross, is a humanitarian organization that provides emergency assistance, disaster relief, and disaster preparedness education in the United States.

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