Call Center Blood Scheduler

If you have a passion for helping those in need and thrive in fast-paced environments, we have the perfect opportunity for you! The American Red Cross is seeking a dedicated and compassionate individual to join our team as a Call Center Blood Scheduler. As a vital member of our organization, you will play a crucial role in scheduling blood donation appointments and ensuring a steady supply of blood for those in need. If you possess excellent communication skills, strong attention to detail, and a desire to make a difference, we encourage you to apply for this rewarding position. Join us in our mission to save lives and serve communities by becoming a part of the American Red Cross family.

1. Schedule blood donation appointments for donors using the organization's software system.
2. Maintain accurate and up-to-date records of donor appointments and availability.
3. Communicate with donors via phone and email to confirm appointments and provide relevant information.
4. Monitor blood inventory levels and make adjustments to appointment schedules as needed.
5. Provide exceptional customer service to donors and handle any inquiries or concerns.
6. Collaborate with other team members to ensure a smooth and efficient donation process.
7. Follow all protocols and procedures for maintaining donor confidentiality and safety.
8. Keep abreast of any changes in donation requirements and communicate them to donors.
9. Meet or exceed monthly goals for donor appointments and blood collection.
10. Assist with data entry and other administrative tasks as needed.
11. Act as an ambassador for the American Red Cross and promote the organization's mission.
12. Attend training and meetings to stay informed on new policies and procedures.
13. Help maintain a clean and organized call center environment.
14. Proactively identify and troubleshoot any issues with the appointment scheduling system.
15. Contribute to a positive and collaborative team culture that values diversity and inclusivity.

According to JobzMall, the average salary range for a Call Center Blood Scheduler in Lehi, UT, USA is between $30,000 and $40,000 per year. However, this can vary depending on factors such as the specific company, level of experience, and job responsibilities. Some call centers may offer higher salaries for individuals with specialized skills or experience in the healthcare industry. Additionally, benefits and bonuses may also impact the overall salary for a Call Center Blood Scheduler.

The American Red Cross, also known as The American National Red Cross, is a humanitarian organization that provides emergency assistance, disaster relief, and disaster preparedness education in the United States.