Are you passionate about helping people find the right insurance coverage? American Family Insurance is looking for an Insurance Advisor to join our team and provide exceptional customer service to our customers. As an Insurance Advisor, you will be responsible for providing guidance and advice to customers on insurance policies and helping them select the best coverage to meet their needs. To be successful in this role, you will need excellent interpersonal and communication skills, as well as a strong understanding of insurance products. You must also be organized, detail-oriented, and have a customer-centric approach to service. If you have a passion for helping customers protect what matters most and you’re ready to join our team of dedicated Insurance Advisors, we want to hear from you!
Responsibilities of an Insurance Advisor:
- Provide guidance and advice to customers on insurance policies and help them determine the best coverage for their needs.
- Answer customer inquiries and provide accurate and timely information about insurance policies.
- Maintain up-to-date knowledge of insurance products and industry regulations.
- Create and update customer records and ensure all documentation is properly completed.
- Follow up with customers to ensure satisfaction and address any additional questions or concerns.
- Educate customers on insurance coverage and products.
- Make recommendations for additional insurance coverage that meets customers' needs.
- Collaborate with other departments to ensure customer satisfaction.
- Identify and resolve customer issues in a timely and efficient manner.
- Ensure compliance with state and federal regulations.
Good Communication Skills
Ability To Work Independently
Knowledge Of Insurance Policies
Proficiency In Computer Applications
Analytical Thinking
Detail-Oriented
Excellent Customer Service Skills
Understanding Of Insurance Industry Regulations
Underwriting
Research
Networking
Communication
Sales
Time Management
Negotiation
customer service
Compliance
Risk assessment
Analysis
Organization
Claims
Problem-Solving
Insurance Knowledge
Communication
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
Organization
Critical thinking
collaboration
Adaptability
According to JobzMall, the average salary range for a Insurance Advisor is $34,000 to $54,000 per year. This range varies depending on the specific job, location, and experience of the applicant.
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American Family Insurance, also abbreviated as AmFam, is an American private mutual company that focuses on property, casualty, and auto insurance, and also offers commercial insurance, life, health, and homeowners coverage as well as investment and retirement-planning products.

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