American Family Insurance

Insurance Advisor

American Family Insurance

Remote
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you passionate about helping people find the right insurance coverage? American Family Insurance is looking for an Insurance Advisor to join our team and provide exceptional customer service to our customers. As an Insurance Advisor, you will be responsible for providing guidance and advice to customers on insurance policies and helping them select the best coverage to meet their needs. To be successful in this role, you will need excellent interpersonal and communication skills, as well as a strong understanding of insurance products. You must also be organized, detail-oriented, and have a customer-centric approach to service. If you have a passion for helping customers protect what matters most and you’re ready to join our team of dedicated Insurance Advisors, we want to hear from you!

Responsibilities of an Insurance Advisor:

  1. Provide guidance and advice to customers on insurance policies and help them determine the best coverage for their needs.
  2. Answer customer inquiries and provide accurate and timely information about insurance policies.
  3. Maintain up-to-date knowledge of insurance products and industry regulations.
  4. Create and update customer records and ensure all documentation is properly completed.
  5. Follow up with customers to ensure satisfaction and address any additional questions or concerns.
  6. Educate customers on insurance coverage and products.
  7. Make recommendations for additional insurance coverage that meets customers' needs.
  8. Collaborate with other departments to ensure customer satisfaction.
  9. Identify and resolve customer issues in a timely and efficient manner.
  10. Ensure compliance with state and federal regulations.
Where is this job?
This job opening is listed as 100% remote
Job Qualifications
  • Good Communication Skills

  • Ability To Work Independently

  • Knowledge Of Insurance Policies

  • Proficiency In Computer Applications

  • Analytical Thinking

  • Detail-Oriented

  • Excellent Customer Service Skills

  • Understanding Of Insurance Industry Regulations

Required Skills
  • Underwriting

  • Research

  • Networking

  • Communication

  • Sales

  • Time Management

  • Negotiation

  • customer service

  • Compliance

  • Risk assessment

  • Analysis

  • Organization

  • Claims

  • Problem-Solving

  • Insurance Knowledge

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • collaboration

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Insurance Advisor is $34,000 to $54,000 per year. This range varies depending on the specific job, location, and experience of the applicant.

Additional Information
American Family Insurance is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 12th, 2023
Apply BeforeMay 22nd, 2025
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About American Family Insurance

American Family Insurance, also abbreviated as AmFam, is an American private mutual company that focuses on property, casualty, and auto insurance, and also offers commercial insurance, life, health, and homeowners coverage as well as investment and retirement-planning products.

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