Customer Experience Product Owner

As an experienced Customer Experience Product Owner at American Family Insurance, you'll be a leading voice in shaping the customer experience for all of our valued customers. You'll bring your deep knowledge of product management principles and customer experience design to the team, collaborating with stakeholders across the organization to drive product initiatives and ensure customer satisfaction.We're looking for someone who is an innovative problem solver and strong communicator with the ability to lead multi-functional teams. You should have a passion for understanding customer needs, and the ability to work with them to develop creative solutions. The ideal candidate will have a deep understanding of the insurance industry, experience with customer experience design, and a proven track record of successful product management.

1. Design customer experience initiatives that align with American Family Insurance's strategic goals.
2. Develop creative solutions to address customer needs and ensure customer satisfaction.
3. Lead multi-functional teams to execute product initiatives.
4. Monitor customer feedback and use it to inform product decisions.
5. Collaborate with stakeholders across the organization to guide product development.
6. Utilize deep knowledge of product management principles and customer experience design.
7. Mentor and guide team members in product management and customer experience design.
8. Stay up to date on industry trends and emerging technologies.
9. Create and present reports to stakeholders on product performance and customer feedback.

According to JobzMall, the average salary range for a Customer Experience Product Owner is between $75,000 and $115,000 per year. This salary range can vary depending on the company, location, experience, and other factors. A Customer Experience Product Owner is responsible for developing and managing customer-facing products and services. They are responsible for both the product vision and strategy, as well as the development and implementation of customer-focused solutions. They must have a strong understanding of

American Family Insurance, also abbreviated as AmFam, is an American private mutual company that focuses on property, casualty, and auto insurance, and also offers commercial insurance, life, health, and homeowners coverage as well as investment and retirement-planning products.