American Express

Vice President, Product Operations

American Express

Phoenix, AZ, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to American Express, where we value our employees as much as our customers. We are seeking a dynamic and experienced Vice President of Product Operations to join our team and help drive our product strategy and operations to new heights. As a leader in the financial services industry, we are committed to delivering exceptional products and services to our customers. We are looking for a driven individual with a strong background in product management and a proven track record of success. If you are passionate about innovation, collaboration, and driving business growth, we invite you to apply for this exciting opportunity.

  1. Develop and implement product strategy: Develop and lead the product strategy for American Express, ensuring alignment with overall business goals and objectives.
  2. Oversee product operations: Oversee all aspects of product operations, including launch planning, product development, pricing, and profitability.
  3. Drive business growth: Utilize market and competitive analysis to identify new opportunities for product growth and development. Collaborate with cross-functional teams to execute on growth initiatives.
  4. Foster innovation: Encourage a culture of innovation and creativity within the product team to continuously improve and enhance our product offerings.
  5. Ensure exceptional product quality: Set and maintain high standards for product quality and customer experience. Monitor and analyze customer feedback to identify areas for improvement.
  6. Manage product team: Lead and mentor a team of product managers and analysts, providing guidance, support, and development opportunities.
  7. Collaborate with cross-functional teams: Work closely with cross-functional teams, including marketing, sales, and technology, to ensure product strategies are aligned and effectively executed.
  8. Monitor market trends: Stay up-to-date on industry trends and changes and use this knowledge to inform product strategy and operations.
  9. Drive customer satisfaction: Continuously monitor and improve customer satisfaction metrics by delivering exceptional products and services.
  10. Represent American Express: Serve as a representative of American Express, promoting our brand and values both internally and externally.
Where is this job?
This job is located at Phoenix, AZ, USA
Job Qualifications
  • Minimum Of 10 Years Of Experience In Product Management And Operations Within The Financial Services Industry.

  • Proven Track Record Of Developing And Executing Successful Product Strategies That Drive Business Growth And Profitability.

  • Strong Leadership Skills And Experience Managing Large Teams, With The Ability To Motivate And Develop Team Members.

  • In-Depth Knowledge Of Payment Processing Systems, Regulatory Compliance, And Emerging Technologies In The Financial Services Industry.

  • Excellent Communication And Collaboration Skills, With The Ability To Build And Maintain Relationships With Key Stakeholders Across The Organization.

Required Skills
  • Risk Management

  • Product Development

  • Project Management

  • Data Analysis

  • Budget management

  • Team Leadership

  • Market analysis

  • Stakeholder management

  • Customer Experience

  • product strategy

  • Cross-Functional Collaboration

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Vice President, Product Operations in Phoenix, AZ, USA is $144,000 - $244,000 per year. This can vary depending on the specific company, industry, and individual qualifications and experience. Bonuses, benefits, and other forms of compensation may also factor into an individual's total compensation package.

Additional Information
American Express is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 28th, 2023
Apply BeforeJune 21st, 2025
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About American Express

American Express Co. operates as a global services company, which engages in the provision of credit card, financial, and global travel services. It operates through the following business segments: U.S. Card Services, International Card Services, Global Commercial Services, Global Network & Merchant Services, and Corporate.

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