American Express

Vice President, Product Operations

American Express

New York, NY, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to American Express, a leading global financial services company committed to providing exceptional products and services to our customers. We are currently seeking a highly skilled and dynamic individual to join our team as the Vice President of Product Operations. In this role, you will play a crucial part in driving the success of our product portfolio through strategic planning, efficient operations, and exceptional leadership. If you possess a strong background in product management and operations, have a passion for innovation, and thrive in a fast-paced environment, we invite you to apply for this exciting opportunity.

  1. Develop and execute strategic plans for the product portfolio, in alignment with the company's overall goals and objectives.
  2. Oversee and manage day-to-day product operations, ensuring efficiency and compliance with company policies and regulations.
  3. Collaborate with cross-functional teams to identify and implement process improvements and drive operational excellence.
  4. Provide leadership and direction to the product operations team, including hiring, training, and performance management.
  5. Monitor market trends and competitor activities to inform product development and strategy.
  6. Work closely with product development teams to ensure new products are aligned with customer needs and market demand.
  7. Build and maintain relationships with key stakeholders, including customers, vendors, and internal departments.
  8. Develop and manage budgets for product operations and ensure cost-effective utilization of resources.
  9. Analyze data and metrics to track product performance and make data-driven decisions for continuous improvement.
  10. Stay up-to-date on industry developments and regulations related to financial services and make necessary adjustments to product operations as needed.
  11. Foster a culture of innovation and continuous improvement within the product operations team.
  12. Represent the company at industry events and conferences, showcasing our products and services.
  13. Ensure compliance with all legal and regulatory requirements related to product operations.
  14. Collaborate with other senior leaders to align product operations with overall company strategy and objectives.
Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Extensive Experience In Product Operations: The Ideal Candidate Should Have At Least 10 Years Of Experience In Product Operations, Preferably In The Financial Services Industry. They Should Have A Deep Understanding Of Product Development, Launch, And Management Processes.

  • Strong Leadership Skills: As A Vice President, The Candidate Will Be Responsible For Leading A Team Of Product Managers And Operations Professionals. Therefore, They Should Have Proven Leadership Skills, Including The Ability To Motivate And Manage Teams Effectively.

  • Strategic Thinking And Problem-Solving Abilities: The Candidate Should Be Able To Think Strategically And Identify Opportunities For Growth And Improvement Within The Product Operations Function. They Should Also Have Strong Problem-Solving Skills To Resolve Complex Issues That May Arise.

  • Excellent Communication And Collaboration Skills: The Vice President Will Be Required To Work Closely With Cross-Functional Teams, Including Product Development, Marketing, And Finance. Therefore, Strong Communication And Collaboration Skills Are Essential For Success In This Role.

  • Business Acumen And Financial Management Skills: The Ideal Candidate Should Have A Solid Understanding Of Financial Management Principles And Be Able To Make Data-Driven Decisions To Optimize Product Operations Performance. They Should Also Have A Strong Business Acumen To Understand The Overall Goals And Objectives Of The Organization.

Required Skills
  • Risk Management

  • Change Management

  • Process Improvement

  • Strategic Planning

  • Project Management

  • Vendor Management

  • Data Analysis

  • Budget management

  • Leadership

  • Team Building

  • Market analysis

  • Resource allocation

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Vice President, Product Operations in New York, NY, USA is $200,000-$250,000 per year. This can vary depending on the specific company, industry, and experience of the individual. Some companies may offer higher salaries, up to $300,000 or more, while others may offer lower salaries in the $150,000-$180,000 range. Factors such as bonuses, benefits, and stock options can also impact the overall compensation package for this role. Additionally, factors such as location, company size, and industry can also affect the salary range for this position.

Additional Information
American Express is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 28th, 2023
Apply BeforeJune 21st, 2025
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About American Express

American Express Co. operates as a global services company, which engages in the provision of credit card, financial, and global travel services. It operates through the following business segments: U.S. Card Services, International Card Services, Global Commercial Services, Global Network & Merchant Services, and Corporate.

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