Senior Staff Engineer - Enterprise Personalization
At American Express, we believe in the power of personalized experiences to drive customer satisfaction and loyalty. As the Senior Staff Engineer for Enterprise Personalization, you will play a critical role in shaping and executing our enterprise-wide personalization strategy. We are looking for a highly skilled and innovative engineer who is passionate about leveraging data and technology to deliver personalized solutions that enhance our customers' interactions with our brand. If you thrive in a dynamic and collaborative environment and have a strong track record of driving impactful personalization initiatives, we want to hear from you. Join us in creating the future of personalized experiences at American Express.
- Develop and implement an enterprise-wide personalization strategy in collaboration with cross-functional teams.
- Utilize data and technology to identify customer needs and preferences, and develop personalized solutions to enhance their interactions with the brand.
- Lead and manage a team of engineers in the execution of personalization initiatives, ensuring timely and high-quality delivery.
- Stay updated with industry trends and advancements in personalization technology, and recommend innovative solutions to enhance customer experiences.
- Collaborate with stakeholders across the organization to understand business goals and incorporate personalization strategies into overall business plans.
- Work closely with data scientists and analysts to leverage data insights and inform personalization strategies.
- Implement testing and optimization methods to continuously improve the effectiveness of personalized solutions.
- Monitor and analyze performance metrics to track the impact of personalization efforts and make data-driven decisions.
- Ensure compliance with data privacy and security regulations in all personalization initiatives.
- Effectively communicate and present personalization strategies and results to senior leadership and stakeholders.
- Foster a culture of innovation and continuous learning within the team.
Extensive Experience In Personalization: The Ideal Candidate Should Have At Least 7-10 Years Of Experience In Developing And Implementing Personalized Solutions For Large Enterprises. This Experience Should Include Working With Various Data Sources, Machine Learning Algorithms, And Personalization Platforms.
Strong Technical Background: The Candidate Must Have A Strong Technical Background In Software Development, Data Analytics, And Machine Learning. They Should Be Proficient In Programming Languages Such As Python, Java, And R And Have Experience With Big Data Technologies Like Hadoop And Spark.
Leadership And Strategic Thinking: As A Senior Staff Engineer, The Candidate Will Be Responsible For Leading A Team And Driving The Overall Strategy For Enterprise Personalization. Therefore, They Should Have Demonstrated Experience In Leading Cross-Functional Teams And Developing Strategic Plans To Achieve Business Objectives.
Innovative Mindset: The Candidate Should Have A Track Record Of Driving Innovation And Introducing New Technologies And Methodologies In The Field Of Personalization. They Should Be Able To Think Outside The Box And Come Up With Creative Solutions To Complex Problems.
Excellent Communication And Collaboration Skills: This Role Requires Frequent Interaction With Various Stakeholders, Including Business Leaders, Product Managers, Data Scientists, And Developers. Therefore, The Candidate Should Have Excellent Communication And Collaboration Skills To Effectively Communicate Technical Concepts To Non-Technical Stakeholders And Work Collaboratively With Cross-Functional Teams.
Software Development
Project Management
Data Analysis
User Experience
Database Management
Agile Methodology
Machine Learning
Algorithm design
Team Leadership
Technical architecture
Customer Insights
Product innovation
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Senior Staff Engineer - Enterprise Personalization in New York, NY, USA is between $120,000 and $150,000 per year. However, this can vary depending on the specific company, experience level, and location. Some companies may offer higher salaries or additional benefits such as bonuses or stock options. It is important to research the specific company and negotiate a fair salary based on your qualifications and experience.
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American Express Co. operates as a global services company, which engages in the provision of credit card, financial, and global travel services. It operates through the following business segments: U.S. Card Services, International Card Services, Global Commercial Services, Global Network & Merchant Services, and Corporate.
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