American Express

Senior Special Agent - Cyber Crime Investigation

American Express

Phoenix, AZ, USA
Full-TimeDepends on ExperienceMid-LevelPhd or Professional
Job Description

Are you an experienced investigator with a passion for tackling cyber crime? American Express is looking for an enthusiastic Senior Special Agent to join its Cyber Crime Investigation team. In this role, you’ll be responsible for leading cyber crime investigations and leveraging your expertise to protect American Express customers from online fraud.We’re seeking a candidate with a bachelor’s degree in a related field and at least five years of cyber crime investigation experience. The ideal candidate will also have excellent written and verbal communication skills, a demonstrable ability to work independently and collaboratively, and a commitment to staying up-to-date with the latest technologies and trends in cyber security. If you’re an experienced investigator with a passion for cyber crime and a commitment to upholding the highest standards of customer protection, we want to hear from you!

Responsibilities: • Lead cyber crime investigations to protect American Express customers from online fraud. • Utilize expertise to identify and investigate suspicious activities and cyber crimes. • Leverage advanced knowledge of relevant technologies and trends in cyber security. • Develop investigative strategies and recommend solutions to protect customer accounts. • Collaborate with internal and external partners to ensure the protection of customer information. • Maintain accurate records and reports on investigations and findings. • Provide timely updates to management and other stakeholders on progress of investigations. • Remain up-to-date on current technologies, trends, and regulations related to cyber security.

Where is this job?
This job is located at Phoenix, AZ, USA
Job Qualifications
  • Excellent Communication Skills

  • Ability To Work Independently And As Part Of A Team

  • Highly Developed Analytical And Problem-Solving Skills

  • Demonstrated Experience In Conducting Complex Investigations

  • Skilled In Preparing Detailed Investigative Reports

  • Knowledge Of And Experience With Cybercrime Investigation Techniques

  • Ability To Develop And Maintain Relationships With Law Enforcement And Corporate Entities

  • Proficient In The Use Of Computer Software Applications And Databases

Required Skills
  • Documentation

  • Research

  • Security

  • Networking

  • Writing

  • Negotiation

  • Leadership

  • Law enforcement

  • Analysis

  • Forensics

  • Problem-Solving

  • interrogation

  • Interviewing

  • Investigation

  • Cybercrime

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • self-motivation

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Senior Special Agent - Cyber Crime Investigation in Phoenix, AZ, USA is approximately $89,500-$118,000 per year. This range is based on the salary survey data collected directly from employers and anonymous employees in Phoenix, AZ, USA. The salary will vary depending on the individual's experience, education, certifications, and other factors.

Additional Information
American Express is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 26th, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About American Express

American Express Co. operates as a global services company, which engages in the provision of credit card, financial, and global travel services. It operates through the following business segments: U.S. Card Services, International Card Services, Global Commercial Services, Global Network & Merchant Services, and Corporate.

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