
Senior Manager - Systems & Infrastructure Management
Welcome to American Express – a leading global payments and travel company! We are currently seeking a highly experienced and motivated individual to join our team as the Senior Manager of Systems and Infrastructure Management. In this crucial role, you will be responsible for overseeing the design, implementation, and maintenance of our company's technology infrastructure. As a key leader within our organization, you will play a pivotal role in driving innovation, enhancing efficiency, and ensuring the overall success of our IT operations. If you are a strategic thinker with a strong background in systems and infrastructure management, we encourage you to apply and become a part of our dynamic team.
- Design and implement technology infrastructure: Develop and implement a comprehensive strategy for the design and implementation of the company's technology infrastructure, ensuring it aligns with business objectives and industry best practices.
- Oversee system maintenance: Lead and direct the maintenance and enhancement of the company's technology systems, ensuring they operate efficiently, securely, and reliably.
- Drive innovation: Stay up-to-date with emerging technologies and industry trends, and identify opportunities to leverage them to drive innovation and improve business processes.
- Ensure compliance and security: Ensure all systems and infrastructure are compliant with relevant regulations and industry standards, and implement and maintain robust security measures to protect company data and assets.
- Manage team and resources: Lead and mentor a team of IT professionals, providing guidance, support, and development opportunities to ensure they are equipped to fulfill their roles effectively.
- Budget management: Develop and manage the IT budget for systems and infrastructure, ensuring resources are utilized efficiently and cost-effectively.
- Collaborate with cross-functional teams: Work closely with other departments, such as finance and operations, to understand their technology needs and develop solutions to support their objectives.
- Continuously improve processes: Identify areas for improvement in systems and infrastructure management processes and implement solutions to enhance efficiency and effectiveness.
- Ensure business continuity: Develop and oversee disaster recovery and business continuity plans to minimize risk and ensure the company's ability to operate in the event of a system failure or disaster.
- Provide strategic guidance: Collaborate with senior leadership to provide strategic guidance on technology infrastructure, and contribute to the development of long-term IT plans and strategies.
Extensive Experience In Managing And Leading Large-Scale System And Infrastructure Projects, Preferably In A High-Volume, Global Organization.
In-Depth Knowledge Of Industry Best Practices For Systems And Infrastructure Management, Including Virtualization, Cloud Computing, And Data Center Operations.
Strong Technical Background And Expertise In Systems Administration, Network Engineering, And Database Management.
Proven Track Record Of Driving Innovation And Implementing New Technologies To Improve Efficiency And Reliability Of Systems And Infrastructure.
Excellent Communication And Leadership Skills, With The Ability To Effectively Collaborate With Cross-Functional Teams And Senior Executives To Achieve Business Objectives.
Change Management
Process Improvement
Strategic Planning
Project Management
Vendor Management
Budget management
Team Leadership
Risk assessment
Stakeholder engagement
technology integration
Data
It Governance
Communication
Conflict Resolution
Customer Service
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Senior Manager - Systems & Infrastructure Management in New York, NY, USA is between $120,000 to $180,000 per year. This may vary depending on the specific industry, company, and level of experience of the individual. Additionally, factors such as bonuses, benefits, and location may also impact the salary range.
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American Express Co. operates as a global services company, which engages in the provision of credit card, financial, and global travel services. It operates through the following business segments: U.S. Card Services, International Card Services, Global Commercial Services, Global Network & Merchant Services, and Corporate.

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