American Express

Senior Mainframe Infrastructure Engineer

American Express

Phoenix, AZ, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to American Express, where our mission is to provide exceptional service and innovative solutions to our customers. We are currently seeking a highly skilled Senior Mainframe Infrastructure Engineer to join our dynamic and growing team. As a Senior Mainframe Infrastructure Engineer, you will play a critical role in designing, implementing, and maintaining our mainframe infrastructure to ensure its reliability, security, and performance. We are looking for a driven and experienced individual with a passion for technology and a strong background in mainframe infrastructure. If you are a self-starter who thrives in a fast-paced environment and is dedicated to delivering top-quality solutions, then we want to hear from you.

  1. Design and implement mainframe infrastructure solutions that meet the needs of the organization and align with industry standards and best practices.
  2. Maintain and optimize the performance and security of the mainframe infrastructure, including monitoring and troubleshooting any issues that may arise.
  3. Collaborate with cross-functional teams to ensure seamless integration of mainframe infrastructure with other systems and applications.
  4. Develop and maintain documentation for mainframe infrastructure processes, procedures, and standards.
  5. Stay updated on emerging technologies and industry trends related to mainframe infrastructure and make recommendations for improvement.
  6. Work with vendors and service providers to ensure the timely delivery of products and services.
  7. Implement and enforce security policies and procedures to protect the mainframe infrastructure from potential threats.
  8. Lead and mentor junior team members, providing technical guidance and support.
  9. Participate in disaster recovery planning and testing to ensure business continuity.
  10. Identify areas for improvement and make recommendations for streamlining processes and increasing efficiency.
  11. Collaborate with project managers to ensure timely and successful delivery of mainframe infrastructure projects.
  12. Communicate with stakeholders and end-users to gather requirements and provide support and training when necessary.
  13. Adhere to company policies and procedures, including change management, incident management, and ITIL processes.
  14. Maintain a high level of professionalism and customer service when interacting with internal and external stakeholders.
  15. Continuously monitor and evaluate the mainframe infrastructure, identifying opportunities for improvement and implementing changes as needed.
Where is this job?
This job is located at Phoenix, AZ, USA
Job Qualifications
  • Extensive Experience With Mainframe Systems - A Senior Mainframe Infrastructure Engineer At American Express Should Have A Deep Understanding Of Mainframe Systems, Including Hardware, Operating Systems, And Software. They Should Have A Minimum Of 8-10 Years Of Experience Working With Mainframes In A Large-Scale Environment.

  • Strong Knowledge Of Z/Os And Related Technologies - The Ideal Candidate Should Be Well-Versed In Z/Os And Its Related Technologies, Such As Jcl, Tso/Ispf, Vsam, And Db2. They Should Have Experience In Installation, Configuration, And Maintenance Of These Systems.

  • Expertise In Mainframe Performance Tuning And Capacity Planning - As A Senior Mainframe Infrastructure Engineer, The Candidate Should Have A Strong Understanding Of Performance Tuning And Capacity Planning For Mainframe Systems. They Should Be Able To Identify And Resolve Performance Bottlenecks And Plan For Future Capacity Requirements.

  • Experience With Disaster Recovery Planning And Testing - American Express Relies Heavily On Its Mainframe Systems For Critical Business Operations, And Therefore, The Senior Mainframe Infrastructure Engineer Should Have Experience In Disaster Recovery Planning And Testing. They Should Be Able To Design And Implement Disaster Recovery Procedures To Ensure Business Continuity.

  • Excellent Problem-Solving And Troubleshooting Skills - A Senior Mainframe Infrastructure Engineer Should Have Excellent Problem-Solving And Troubleshooting Skills To Handle Complex Issues With Mainframe Systems. They Should Be Able To Analyze And Resolve Technical Problems Quickly And Efficiently To Minimize Downtime And Ensure System Availability.

Required Skills
  • Capacity planning

  • Disaster recovery

  • Performance tuning

  • ITIL Framework

  • Technical Troubleshooting

  • Security Compliance

  • System Maintenance

  • Automation Scripting

  • Mainframe Architecture

  • Mainframe Operations

  • Virtualization Technology

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Senior Mainframe Infrastructure Engineer in Phoenix, AZ, USA is between $92,000 and $125,000 per year. This can vary depending on factors such as experience, education, and specific job responsibilities. Employers may also offer additional benefits such as bonuses, retirement plans, and health insurance.

Additional Information
American Express is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 23rd, 2024
Apply BeforeMay 22nd, 2025
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About American Express

American Express Co. operates as a global services company, which engages in the provision of credit card, financial, and global travel services. It operates through the following business segments: U.S. Card Services, International Card Services, Global Commercial Services, Global Network & Merchant Services, and Corporate.

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