
Premium Travel & Lifestyle Consultant (Cantonese and English speakers) - Future Opportunities
Are you a passionate and experienced traveler with a flair for luxury? Do you have a strong understanding of the Cantonese and English languages? American Express is seeking talented individuals to join our team as Premium Travel & Lifestyle Consultants. As a consultant, you will be responsible for curating personalized travel experiences and providing exceptional customer service to our high-end clientele. If you have a keen eye for detail, excellent communication skills, and a deep knowledge of premium travel and lifestyle services, we invite you to explore future opportunities with us.
- Curate personalized and luxury travel experiences for high-end clientele.
- Provide exceptional customer service to ensure a seamless and enjoyable travel experience.
- Maintain a deep understanding of premium travel and lifestyle services and stay updated on industry trends.
- Communicate effectively and professionally with clients, colleagues, and vendors in both Cantonese and English.
- Utilize strong attention to detail to ensure accuracy and quality in all aspects of trip planning and execution.
- Develop and maintain relationships with clients to understand their travel preferences and needs.
- Collaborate with team members to brainstorm and implement new ideas and strategies to enhance the client experience.
- Stay organized and manage multiple tasks at once in a fast-paced and dynamic environment.
- Keep confidential client information secure and handle sensitive situations with discretion.
- Meet and exceed sales targets and goals while maintaining a high level of customer satisfaction.
- Continuously seek opportunities to improve processes and procedures to enhance the customer experience.
- Keep up-to-date with American Express policies and procedures and adhere to company standards.
- Attend training sessions and stay knowledgeable on new products and services offered by American Express.
- Flexibility to work a variety of shifts, including weekends and holidays, to accommodate client needs.
Fluent In Both Cantonese And English: This Role Requires Strong Language Skills In Both Cantonese And English In Order To Effectively Communicate With Clients And Partners.
Demonstrated Experience In The Travel And Lifestyle Industry: Candidates Should Have A Strong Background In The Travel And Lifestyle Industry, With A Deep Understanding Of Current Trends And Best Practices.
Excellent Customer Service Skills: As A Premium Travel And Lifestyle Consultant, The Candidate Must Possess Exceptional Customer Service Skills To Provide A High Level Of Service To Clients.
Sales And Negotiation Skills: The Ideal Candidate Should Have A Proven Track Record Of Sales And Negotiation Skills, As They Will Be Responsible For Promoting And Selling American Express Travel And Lifestyle Products.
Knowledge Of American Express Products And Services: Candidates Should Have A Strong Knowledge Of American Express Products And Services, As Well As An Understanding Of The Company's Brand And Values. This Will Allow Them To Effectively Represent The Company And Its Offerings To Clients.
Communication
Time Management
Multitasking
Attention to detail
Negotiation
customer service
Relationship Building
Problem-Solving
sales expertise
Cultural Sensitivity
Bilingual Proficiency
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Premium Travel & Lifestyle Consultant (Cantonese and English speakers) - Future Opportunities in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia is approximately RM4,500 to RM6,500 per month. This can vary depending on the specific company, level of experience, and language proficiency.
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American Express Co. operates as a global services company, which engages in the provision of credit card, financial, and global travel services. It operates through the following business segments: U.S. Card Services, International Card Services, Global Commercial Services, Global Network & Merchant Services, and Corporate.

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