Operations Support Associate

Welcome to American Express, where we value innovation, collaboration, and excellence. We are currently seeking a highly motivated and detail-oriented Operations Support Associate to join our team. As an Operations Support Associate, you will play a crucial role in supporting our day-to-day operations and ensuring the success of our company. We are looking for someone who is passionate about problem-solving, has excellent organizational skills, and thrives in a fast-paced environment. If you are someone who is driven, customer-focused, and enjoys working in a team, we would love to hear from you.

1. Provide operational support to ensure the smooth functioning of our company's day-to-day operations.
2. Collaborate with various departments to identify and troubleshoot operational issues.
3. Develop and implement efficient processes to improve operational efficiency.
4. Maintain accurate and up-to-date records of operational activities and processes.
5. Monitor and analyze operational data to identify areas for improvement and make recommendations.
6. Communicate effectively with team members and stakeholders to relay important information and updates.
7. Assist with the training and onboarding of new team members.
8. Proactively identify potential risks and develop contingency plans to mitigate them.
9. Manage and prioritize tasks to meet deadlines and achieve operational goals.
10. Continuously seek opportunities to improve processes and procedures.
11. Provide exceptional customer service and support to internal and external stakeholders.
12. Stay up-to-date with industry trends and best practices in order to make informed recommendations for operational improvements.
13. Attend meetings and provide reports on operational performance and progress.
14. Adhere to company policies and procedures at all times.

According to JobzMall, the average salary range for a Operations Support Associate in Gurugram, Haryana, India is between ₹3,00,000 to ₹5,00,000 per year. This may vary depending on the specific industry, company, and experience level.

American Express Co. operates as a global services company, which engages in the provision of credit card, financial, and global travel services. It operates through the following business segments: U.S. Card Services, International Card Services, Global Commercial Services, Global Network & Merchant Services, and Corporate.