American Express

Manager, Product Development - Web Messaging

American Express

New York, NY, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to American Express! We are a global company that strives to provide exceptional financial services to our customers. We are currently seeking a highly motivated and experienced Manager of Product Development for our Web Messaging team. In this role, you will be responsible for leading the development of our web messaging platform, ensuring it meets the needs of our customers and aligns with our company's goals and objectives. This is a great opportunity for someone who is passionate about product development and has a strong understanding of web messaging technologies. If you are a driven individual with a proven track record of delivering successful products and have a passion for innovation, we would love to hear from you.

  1. Lead the development of our web messaging platform, ensuring it meets the needs of our customers and aligns with the company's goals and objectives.
  2. Manage a team of developers and oversee the entire product development process.
  3. Collaborate with cross-functional teams to gather requirements and develop a comprehensive product roadmap.
  4. Conduct market research and stay updated on industry trends to identify opportunities for product enhancements and innovations.
  5. Create and maintain project plans, timelines, and budgets for the web messaging platform.
  6. Monitor and evaluate the performance of the web messaging platform, and make necessary adjustments to meet performance goals and customer satisfaction.
  7. Ensure the timely delivery of high-quality products that meet customer expectations.
  8. Communicate regularly with stakeholders to provide updates on product development and gather feedback.
  9. Develop and maintain relationships with external vendors and partners to leverage their expertise and resources.
  10. Stay updated on industry regulations and compliance requirements to ensure the web messaging platform meets all necessary standards.
  11. Train and mentor team members, fostering a culture of continuous learning and improvement.
  12. Identify and resolve any issues or roadblocks that may hinder the successful delivery of the web messaging platform.
  13. Collaborate with the marketing and sales teams to develop product messaging and positioning strategies.
  14. Stay updated on competitor products and strategies to maintain a competitive edge in the market.
  15. Continuously monitor and analyze product performance metrics to identify areas for improvement and implement necessary changes.
Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Bachelor's Degree In Computer Science, Web Development, Or A Related Field.

  • At Least 5 Years Of Experience In Web Messaging Product Development, With A Focus On User Experience And Customer Engagement.

  • Proven Track Record Of Successfully Managing And Delivering Complex Projects Within Tight Deadlines.

  • Strong Leadership Skills, With The Ability To Motivate And Inspire Cross-Functional Teams.

  • In-Depth Understanding Of Industry Trends And Technologies Related To Web Messaging, Including Html, Css, Javascript, And Api Integration.

Required Skills
  • Project Management

  • Vendor Management

  • Data Analysis

  • Market Research

  • Budget management

  • Agile Methodology

  • Brand management

  • Team Leadership

  • product strategy

  • Product Roadmapping

  • User Experience (UX)

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Manager, Product Development - Web Messaging in New York, NY, USA is $109,000 - $145,000 per year. However, this can vary depending on the specific company, industry, and level of experience. Some managers in this role may earn more or less than the average salary range. Factors such as bonuses, benefits, and location can also impact the overall salary for this position.

Additional Information
American Express is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 28th, 2023
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About American Express

American Express Co. operates as a global services company, which engages in the provision of credit card, financial, and global travel services. It operates through the following business segments: U.S. Card Services, International Card Services, Global Commercial Services, Global Network & Merchant Services, and Corporate.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started