American Express

Manager-Digital Product Operations

American Express

Salt Lake City, UT, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

American Express is looking for an experienced, driven leader to take on the role of Manager-Digital Product Operations. We are looking for an individual who is passionate about leading the digital product operations team to success with a customer-centric approach. As the Manager-Digital Product Operations, you will be responsible for the day-to-day operations of our digital products, ensuring that the customer experience is seamless and enjoyable.The ideal candidate should have a deep understanding of digital product operations, excellent communication and problem-solving skills, and the ability to prioritize and engage with multiple stakeholders. You should also have a demonstrated ability to think strategically and be comfortable working in a fast-paced environment. This role requires a combination of technical, analytical, and project management skills. Finally, we are looking for an individual with a strong work ethic and a customer-first mindset.If you are an ambitious, experienced leader with a passion for digital product operations, we want to hear from you!

Responsibilities:

  1. Lead the digital product operations team to success by fostering a customer-centric approach.
  2. Manage the day-to-day operations of the digital products to ensure a seamless and enjoyable customer experience.
  3. Demonstrate a deep understanding of digital product operations.
  4. Possess excellent communication and problem-solving skills.
  5. Prioritize tasks and engage with multiple stakeholders.
  6. Think strategically and be comfortable working in a fast-paced environment.
  7. Possess technical, analytical, and project management skills.
  8. Have a strong work ethic and a customer-first mindset.
Where is this job?
This job is located at Salt Lake City, UT, USA
Job Qualifications
  • Excellent Communication

  • Ability To Work In A Fast-Paced Environment

  • Problem-Solving And Analytical Skills

  • Understanding Of Product Management And Customer Experience Principles

  • Experience In Digital Product Operations And/Or Marketing

  • Strong Organizational Skills And Attention To Detail

  • Experience With Project Management Tools

  • Understanding Of Business Processes

  • And Ability To Multi-Task

Required Skills
  • Budgeting

  • Risk Management

  • Change Management

  • Process Improvement

  • Data Analysis

  • Planning

  • Strategy

  • Communication

  • Negotiation

  • Leadership

  • Analytics

  • Execution

  • Collaboration

  • Problem-Solving

  • Technology

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Manager-Digital Product Operations in Salt Lake City, UT, USA is between $115,000 and $150,000. This range includes base salary, bonus, and other forms of compensation.

Additional Information
American Express is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 26th, 2023
Apply BeforeMay 22nd, 2025
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About American Express

American Express Co. operates as a global services company, which engages in the provision of credit card, financial, and global travel services. It operates through the following business segments: U.S. Card Services, International Card Services, Global Commercial Services, Global Network & Merchant Services, and Corporate.

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