Enterprise Adoption Program Manager
Welcome to American Express, a company dedicated to providing exceptional financial services and experiences to our customers. We are currently seeking a highly motivated and experienced Enterprise Adoption Program Manager to join our team. In this role, you will be responsible for driving the adoption of our enterprise solutions across all business units, ensuring a seamless and efficient implementation process. We are looking for a dynamic individual who is passionate about driving business success through technology and has a proven track record of managing complex enterprise programs. If you are a strategic thinker, excellent communicator, and have a strong understanding of enterprise solutions, we would love to hear from you. Join us and be a part of our mission to provide our customers with the best-in-class solutions.
- Develop and execute a comprehensive enterprise adoption strategy to drive the implementation of our solutions across all business units.
- Collaborate with cross-functional teams, including sales, marketing, and product development, to ensure a seamless and efficient adoption process.
- Identify and address any potential roadblocks or challenges that may arise during the adoption process.
- Communicate with key stakeholders, including senior leadership, to provide updates on adoption progress and ensure alignment with overall business objectives.
- Develop and maintain strong relationships with key decision-makers and influencers within each business unit to drive adoption and promote the benefits of our solutions.
- Monitor and analyze adoption metrics to track progress and identify areas for improvement.
- Develop and deliver training programs and materials to educate employees on the benefits and functionality of our enterprise solutions.
- Act as a subject matter expert on our solutions, providing guidance and support to internal teams and external clients.
- Stay up-to-date on industry trends and best practices related to enterprise technology adoption, and make recommendations for improvement based on this knowledge.
- Collaborate with the product development team to provide insights and feedback from customers to improve our solutions and enhance the adoption process.
- Represent the company at industry events and conferences, promoting our solutions and sharing knowledge and best practices.
- Act as a mentor and coach to junior team members, providing guidance and support in their professional development.
Strong Project Management Skills: An Enterprise Adoption Program Manager At American Express Must Possess Excellent Project Management Skills To Successfully Plan, Execute, And Monitor Large-Scale Adoption Programs Within The Organization.
Experience In Change Management: The Ideal Candidate For This Role Should Have A Proven Track Record In Implementing And Managing Change Initiatives In A Large Corporate Environment. This Includes Developing Communication Strategies, Conducting Impact Assessments, And Managing Stakeholder Expectations.
Knowledge Of Enterprise Technology: The Enterprise Adoption Program Manager Must Have A Thorough Understanding Of Enterprise Technology And How It Can Be Leveraged To Drive Adoption. This Includes Knowledge Of Crm Systems, Data Analytics, And Other Relevant Software Tools.
Strong Leadership Abilities: The Role Of An Enterprise Adoption Program Manager Requires Strong Leadership Skills To Effectively Manage A Team And Drive Results. This Includes The Ability To Motivate And Influence Others, As Well As Facilitate Collaboration And Decision-Making.
Excellent Communication And Relationship Building Skills: The Enterprise Adoption Program Manager Needs To Have Excellent Communication Skills To Effectively Convey Complex Information And Build Relationships With Cross-Functional Teams And Stakeholders. This Includes The Ability To Present To Senior Leadership And Develop Strong Partnerships With Key Business Units.
Budgeting
Risk Management
Change Management
Communication Skills
Project Management
Data Analysis
Leadership
Business acumen
Strategic Thinking
Stakeholder management
Cross-Functional Collaboration
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Enterprise Adoption Program Manager in New York, NY, USA is $112,000 - $148,000 per year. This can vary depending on factors such as experience, education, and the specific company or industry.
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American Express Co. operates as a global services company, which engages in the provision of credit card, financial, and global travel services. It operates through the following business segments: U.S. Card Services, International Card Services, Global Commercial Services, Global Network & Merchant Services, and Corporate.
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