Engineering Director - WAN Services Delivery

Welcome to American Express – a company at the forefront of innovation and excellence in the financial services industry. We are seeking an experienced Engineering Director to lead our WAN Services Delivery team. In this role, you will oversee the development, implementation, and maintenance of our wide area network (WAN) services, ensuring they meet the high standards of performance, reliability, and security that our customers expect. We are looking for a dynamic individual who is passionate about technology, has strong leadership skills, and can drive strategic initiatives to enhance our WAN capabilities. If you have a proven track record in managing complex network infrastructure and a deep understanding of WAN technologies, we want to hear from you. Join us in shaping the future of WAN services at American Express.

1. Lead a team of engineers and network professionals to deliver high-quality WAN services to our customers.
2. Develop and implement strategic plans to enhance and optimize our WAN capabilities.
3. Ensure the reliability, performance, and security of our WAN services meet the established standards.
4. Oversee the maintenance and troubleshooting of WAN infrastructure, including routers, switches, and other network devices.
5. Collaborate with cross-functional teams to identify and resolve any issues or concerns related to WAN services.
6. Stay updated on industry trends and advancements in WAN technologies, and make recommendations for adoption or integration into our network.
7. Develop and maintain strong relationships with vendors and service providers to ensure timely and efficient delivery of WAN services.
8. Monitor and analyze network performance metrics to identify areas for improvement and take corrective actions as needed.
9. Provide leadership and mentorship to team members, fostering a collaborative and high-performing culture.
10. Develop and manage budgets for WAN services and ensure cost-effective solutions are implemented.
11. Communicate and report on WAN service performance and progress to senior management.
12. Develop and maintain documentation and procedures for WAN services.
13. Ensure compliance with company policies, procedures, and standards for network infrastructure and security.
14. Participate in the recruitment and training of new team members, promoting diversity and inclusivity in the team.
15. Act as a technical subject matter expert and provide guidance and support to other teams within the organization.

According to JobzMall, the average salary range for a Engineering Director - WAN Services Delivery in Phoenix, AZ, USA is $150,000 - $180,000 per year. This can vary depending on the specific company, industry, and level of experience of the individual. Additionally, bonuses, benefits, and other forms of compensation may also impact the overall salary.

American Express Co. operates as a global services company, which engages in the provision of credit card, financial, and global travel services. It operates through the following business segments: U.S. Card Services, International Card Services, Global Commercial Services, Global Network & Merchant Services, and Corporate.