Employee Relations Specialist

The Employee Relations Specialist at American Express is a critical role that is focused on partnering with the Human Resources team to ensure that all employee relations matters are handled in a timely and professional manner. The successful candidate for this role will be an experienced and knowledgeable individual who is adept at applying their expertise to a variety of situations. They will have excellent problem-solving and communication skills, and the ability to maintain a high level of confidentiality. The ideal candidate for this role will be a self-starter who is comfortable working independently and as part of a team. They must be comfortable managing multiple projects and have the ability to work in a fast-paced environment. If you are passionate about providing exceptional customer service and are committed to helping create a positive and engaging work environment, this role is for you.

Responsibilities:

1. Analyze employee relations issues and provide advice to Human Resources team on the best course of action.
2. Develop and implement policies and procedures to ensure compliance with applicable employment laws and regulations.
3. Maintain current knowledge and understanding of relevant laws and regulations to ensure compliance.
4. Liaise with employees and managers to address any employee relations concerns.
5. Facilitate resolution of employee relations matters in a timely and professional manner.
6. Monitor employee relations trends to identify areas of improvement.
7. Ensure employee relations matters are handled with discretion and confidentiality.
8. Provide guidance and support to Human Resources team in the development of effective employee relations programs.
9. Develop and implement training programs to ensure employees understand their rights and responsibilities.
10. Assist in the development of strategies to improve employee engagement and morale.

According to JobzMall, the average salary range for a Employee Relations Specialist in Gurugram, Haryana, India is between ₹3,59,637 and ₹7,06,182. Salaries can vary depending on a variety of factors, such as experience, education, and the type of company.

American Express Co. operates as a global services company, which engages in the provision of credit card, financial, and global travel services. It operates through the following business segments: U.S. Card Services, International Card Services, Global Commercial Services, Global Network & Merchant Services, and Corporate.