Director Program Management - Workforce Automation
Are you a strategic leader with a passion for driving operational efficiency and optimizing workforce performance? Do you have a strong track record of successfully implementing automation solutions? American Express is seeking a highly experienced Director of Program Management to oversee our Workforce Automation initiatives. In this role, you will play a critical role in shaping the future of our organization by leading the development and execution of our workforce automation strategy. We are looking for someone who is results-driven, collaborative, and has a deep understanding of program management principles. If you thrive in a fast-paced, dynamic environment and have a proven ability to drive change and deliver results, we want to hear from you.
- Develop and execute a comprehensive workforce automation strategy for the organization.
- Lead and manage all aspects of the Workforce Automation Program, including budget, timeline, and resource allocation.
- Work closely with cross-functional teams to identify and prioritize opportunities for automation.
- Collaborate with stakeholders to understand business needs and align automation initiatives with company goals.
- Conduct thorough research and analysis to identify and evaluate potential automation solutions.
- Oversee the implementation and integration of automation solutions, ensuring smooth execution and minimal disruption to business operations.
- Proactively identify and address any challenges or roadblocks to the successful implementation of automation initiatives.
- Monitor and track the progress and impact of automation initiatives, providing regular updates to senior leadership.
- Develop and maintain strong partnerships with external vendors and internal teams to ensure effective delivery of automation solutions.
- Mentor and coach team members to foster a high-performing and collaborative work environment.
- Stay updated on industry trends and best practices in automation to continually improve the organization's approach.
- Adhere to project management principles and best practices to ensure timely and successful delivery of automation projects.
Bachelor's Degree In Business Administration, Project Management, Or A Related Field.
Minimum Of 8 Years Experience In Program Management, Preferably In The Field Of Workforce Automation Or Human Resources.
Proven Track Record Of Successfully Leading And Delivering Complex Projects On Time And Within Budget.
Strong Understanding Of Workforce Automation Technologies And Trends, With The Ability To Identify And Implement Innovative Solutions.
Excellent Communication, Collaboration, And Leadership Skills, With The Ability To Effectively Manage And Develop A Team Of Program Managers.
Risk Management
Change Management
Process Improvement
Strategic Planning
Project Management
Vendor Management
Performance Management
Data Analysis
Budget management
Leadership
Stakeholder management
Resource allocation
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Problem Solving
Time management
creativity
Organization
Teamwork
Adaptability
According to JobzMall, the average salary range for a Director Program Management - Workforce Automation in New York, NY, USA is $162,000 - $192,000 per year. This may vary depending on the specific company, industry, and level of experience of the individual.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
American Express Co. operates as a global services company, which engages in the provision of credit card, financial, and global travel services. It operates through the following business segments: U.S. Card Services, International Card Services, Global Commercial Services, Global Network & Merchant Services, and Corporate.
Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started