American Express

Communication & Marketing Manager

American Express
18850 N 56th St, Phoenix, AZ 85050, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Proactively advise and lead multiple communication strategies for technical areas. Leads marketing and organizational change moments around product launches and customer/stakeholder impacting changes/updates. Host large infoshares and focus groups with various audiences. Frequently partner and consult with stakeholders to understand and deliver on priorities. Build survey program through a mix of quantitative and qualitative methods. Design communication and marketing roadmap for the ITSM/Risk organization. Partner with internal UX/UI team to deliver best in class training & marketing material. Contribute to setting the direction for the ongoing maturation of ServiceNow to ensure maximum effectiveness.

Where is this job?
This job is located at 18850 N 56th St, Phoenix, AZ 85050, USA
Job Qualifications

  • 3 plus years of experience leading communication and marketing objectives in a fast-paced technology environment

  • Editorial experience strongly preferred

  • Proven ability to build and maintain relationships through various communication channels

  • Knowledge of Agile development methodologies is preferred but not required

Required Skills

  • ServiceNow

  • Agile Development methodologies

  • Time Management Skills

  • Strong writing skills

  • Design and surveying tools

Soft Skills

  • Driven and self-motivated

  • Prioritizing skills

  • Adaptability

  • Problem-solving and resourcefulness

  • Detail Oriented and Organized

  • Verbal and Written Communication

  • Multi tasker

Compensation

According to JobzMall, the average salary range for a Communication & Marketing Manager in 18850 N 56th St, Phoenix, AZ 85050, USA is $50,000 to $86,000 per year. This range may vary depending on the experience level and qualifications of the applicant.

Additional Information
American Express is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 3rd, 2022
Apply BeforeJune 21st, 2025
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About American Express

American Express Co. operates as a global services company, which engages in the provision of credit card, financial, and global travel services. It operates through the following business segments: U.S. Card Services, International Card Services, Global Commercial Services, Global Network & Merchant Services, and Corporate.

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