Analyst, Risk and Controls Management
The Sr. Analyst Operational Excellence - Consumer Banking Products and Services role will assit first line of defense operational risk activities of new US Consumer Banking products and initiatives to ensure our customer promise comes to life for our Card Members. Support team on large-scale Operational Risk programs like New Product Approval/Assessment, Corrective Action/Loss Event Resolution and Process Risk Self-Assessments. Maintain a strong working knowledge related to new Banking products, learn best practices by reviewing industry trends and publications, receiving/attending compliance training, and networking with professional advisors, experts and peers. Help implement the next generation of control testing and monitoring – use automation, key risk indicators and set thresholds for review or action for different risk types.
A strong sense of ownership and responsibility
Comfortable with change, ambiguity, debate, conflict and informed risk taking
Knowledge of banking products and/or technology sector experience (Fintech, Consumer, Enterprise, Hardware) preferred
Working knowledge or desire to learn about operational risk processes
Presentation skills
Time Management Skills
Corrective Action/Loss Event Resolution
Process Risk Self-Assessments
Driven and self-motivated
Prioritizing skills
Adaptability
Problem-solving and resourcefulness
Detail Oriented and Organized
multitasker
Verbal and Written Communication
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American Express Co. operates as a global services company, which engages in the provision of credit card, financial, and global travel services. It operates through the following business segments: U.S. Card Services, International Card Services, Global Commercial Services, Global Network & Merchant Services, and Corporate.
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