American Express

Analyst Operation Support Accertify

American Express

Gurugram, Haryana, India
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to American Express! We are looking for a talented and driven individual to join our team as an Analyst Operation Support Accertify. In this role, you will play a crucial role in supporting our Accertify operations, ensuring the smooth and efficient functioning of our fraud detection and prevention systems. We are seeking someone with strong analytical skills, attention to detail, and a passion for problem-solving. If you have a background in operations and a desire to contribute to a dynamic and innovative team, we would love to hear from you. Join us and make a meaningful impact on our customers' experience.

  1. Monitor and analyze Accertify operations data to identify any potential issues or areas for improvement.
  2. Collaborate with team members to develop and implement solutions to enhance the effectiveness and efficiency of our fraud detection and prevention systems.
  3. Conduct regular audits and reviews of Accertify operations to ensure compliance with company policies and procedures.
  4. Provide support and assistance to the Accertify team, including troubleshooting issues and responding to inquiries.
  5. Communicate with internal and external stakeholders to gather feedback and make recommendations for process improvements.
  6. Stay up-to-date on industry trends and best practices related to fraud detection and prevention, and apply this knowledge to enhance our operations.
  7. Generate reports and present findings to management, highlighting key performance indicators and areas for improvement.
  8. Identify potential risks and develop strategies to mitigate them.
  9. Collaborate with cross-functional teams to implement new processes and technologies to enhance our operations.
  10. Maintain a positive and professional relationship with colleagues and external partners.
  11. Adhere to company policies and procedures, as well as industry regulations, to ensure a high level of accuracy and integrity in all operations.
  12. Continuously seek opportunities to streamline processes and improve operational efficiency.
  13. Provide training and support to team members on Accertify operations.
  14. Take ownership of assigned projects and see them through to completion.
  15. Support the company's mission and values, and strive to deliver an exceptional customer experience.
Where is this job?
This job is located at Gurugram, Haryana, India
Job Qualifications
  • Bachelor's Degree In A Related Field Such As Business, Finance, Or Computer Science.

  • Minimum Of 2-3 Years Of Experience In A Similar Role, Preferably In The Financial Services Industry.

  • Strong Analytical Skills And Ability To Interpret Complex Data To Identify Trends And Patterns.

  • Proficiency In Using Data Analysis Tools And Software Such As Sql, Microsoft Excel, And Tableau.

  • Excellent Communication And Problem-Solving Skills, With The Ability To Work Independently And As Part Of A Team.

Required Skills
  • Process Improvement

  • Project Management

  • Data Analysis

  • Communication

  • Time Management

  • Attention to detail

  • customer service

  • Risk assessment

  • Teamwork

  • Problem-Solving

  • Technical Proficiency

  • Fraud detection

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Analyst Operation Support Accertify in Gurugram, Haryana, India is between ₹ 3,50,000 to ₹ 6,50,000 per year. The salary may vary depending on the specific job responsibilities, experience level, and the company's policies. Some companies may also offer additional benefits such as bonuses, incentives, and healthcare benefits.

Additional Information
American Express is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesHindi
Job PostedDecember 28th, 2023
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 
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About American Express

American Express Co. operates as a global services company, which engages in the provision of credit card, financial, and global travel services. It operates through the following business segments: U.S. Card Services, International Card Services, Global Commercial Services, Global Network & Merchant Services, and Corporate.

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