Analyst, Merchant Onboarding & KYC

Are you passionate about enabling businesses to thrive through seamless onboarding and efficient KYC processes? Do you have a keen eye for detail and a knack for problem-solving? If so, we have an exciting opportunity for you at American Express as an Analyst for Merchant Onboarding & KYC. In this role, you will play a crucial role in ensuring the smooth and compliant onboarding of new merchants, as well as maintaining accurate and up-to-date KYC records. We are looking for a highly motivated and organized individual with excellent communication skills and a strong understanding of regulatory requirements. Join us and be a part of a dynamic team dedicated to providing exceptional service to our merchants.

1. Coordinate and oversee the onboarding process for new merchants, ensuring a seamless experience for both the merchant and American Express.
2. Conduct thorough KYC checks, reviewing documentation and verifying information to ensure compliance with regulatory requirements.
3. Identify and resolve any issues or discrepancies in the onboarding or KYC process, working with relevant teams to find solutions.
4. Maintain accurate and up-to-date records of all merchant onboarding and KYC activities, ensuring compliance with data protection and privacy regulations.
5. Collaborate with cross-functional teams, such as sales, risk management, and legal, to streamline and improve the onboarding and KYC processes.
6. Keep up-to-date with industry trends and regulatory changes related to merchant onboarding and KYC, and make recommendations for process improvements.
7. Provide exceptional customer service to merchants, responding to inquiries and providing support throughout the onboarding and KYC processes.
8. Communicate and report on the status of merchant onboarding and KYC activities to stakeholders, including management and compliance teams.
9. Proactively identify potential risks or issues in the onboarding and KYC processes and take appropriate measures to mitigate them.
10. Train and mentor new team members on the merchant onboarding and KYC processes, ensuring a high level of knowledge and expertise within the team.

According to JobzMall, the average salary range for a Analyst, Merchant Onboarding & KYC in Phoenix, AZ, USA is $49,000-$72,000 per year. However, this can vary based on factors such as the specific company, experience level, and additional skills and certifications.

American Express Co. operates as a global services company, which engages in the provision of credit card, financial, and global travel services. It operates through the following business segments: U.S. Card Services, International Card Services, Global Commercial Services, Global Network & Merchant Services, and Corporate.