Account Protection Specialist

At American Express, we are looking for an Account Protection Specialist with a passion for customer service and an eye for detail. Our ideal candidate will be a driven, organized, and analytical professional who is eager to learn and strive for success.The Account Protection Specialist is a key role in the American Express team, as they are responsible for monitoring customer accounts to identify and prevent fraud. The successful candidate must have excellent communication and problem-solving skills, as well as a strong understanding of customer service. They must also be comfortable working with financial data, have an eye for detail, and possess a high level of organization. Additionally, the Account Protection Specialist must be computer literate and able to work in a fast-paced environment. The ideal candidate will have a Bachelor’s degree in Business, Finance, or a related field. Previous experience in a customer service or financial role is preferred, but not required. If you have a passion for customer service and fraud prevention, this is an exciting opportunity to join our team and make a difference.

Responsibilities:

1. Monitor customer accounts to identify and prevent fraud.
2. Provide excellent customer service to ensure customer satisfaction.
3. Develop and maintain a strong understanding of customer service.
4. Analyze financial data to identify potential fraud.
5. Utilize computer literacy to work in a fast-paced environment.
6. Utilize problem-solving and organizational skills.
7. Possess a high level of attention to detail.
8. Keep up-to-date with the latest fraud prevention technology and techniques.
9. Collaborate with other team members to ensure customer safety and satisfaction.
10. Maintain accurate records and documents related to customer accounts.

According to JobzMall, the average salary range for a Account Protection Specialist in Sunrise, FL, USA is $55,000 to $68,000 per year. The salary range may depend on the experience and qualifications of the individual.

American Express Co. operates as a global services company, which engages in the provision of credit card, financial, and global travel services. It operates through the following business segments: U.S. Card Services, International Card Services, Global Commercial Services, Global Network & Merchant Services, and Corporate.