American Automobile Association (AAA)

New York, NY, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you passionate about travel and helping people? American Automobile Association (AAA) is looking for a Travel Consultant to join our team! As a Travel Consultant, you’ll provide personalized service to our members and offer expert advice about various travel options. You’ll be responsible for finding the best deals and packages, as well as handling any customer service issues or requests.To excel in this role, you should have a strong understanding of the travel industry and excellent customer service skills. Our ideal candidate has a high school diploma (or equivalent) and at least one year of customer service experience in the travel industry. You should also have a good eye for detail and be comfortable with taking initiative. If you’re excited to be part of a dynamic team and make a positive impact on customer experiences, we’d love to hear from you!

Responsibilities:

  1. Provide personalized service to AAA members and offer expert advice on various travel options.
  2. Find the best deals and packages for members.
  3. Handle customer service issues and requests.
  4. Maintain a strong understanding of the travel industry.
  5. Demonstrate excellent customer service skills.
  6. Take initiative when necessary.
  7. Develop and maintain relationships with customers.
  8. Ensure customer satisfaction with travel plans.
  9. Research, recommend, and book travel accommodations.
  10. Provide timely and accurate information to customers.
Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Excellent Customer Service Skills

  • Ability To Work Independently And As Part Of A Team

  • Excellent Organizational And Communication Skills

  • Ability To Multi-Task And Prioritize

  • Knowledge Of Domestic And International Travel

  • Proficient With Computer Applications

  • Knowledge Of The Aaa Travel Products

  • Ability To Solve Problems And Think Quickly

Required Skills
  • Budgeting

  • Financial Analysis

  • Research

  • Networking

  • Communication

  • Sales

  • Time Management

  • Marketing

  • Negotiation

  • customer service

  • Organization

  • Travel Planning

  • Problem-Solving

  • Booking

  • Itinerary Planning

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Travel Consultant in New York, NY, USA is $32,857 to $64,818 per year. This salary range is based on the experience of the Travel Consultant, the type of company they work for, the size of the company, the geographic location, and other factors.

Additional Information
American Automobile Association (AAA) is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 19th, 2023
Apply BeforeMay 22nd, 2025
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About American Automobile Association (AAA)

American Automobile Association is a federation of motor clubs throughout North America. AAA is a privately held not-for-profit national member association and service organization with over 60 million members in the United States and Canada.

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