American Automobile Association (AAA)

Tampa, FL, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

As a Travel Consultant at American Automobile Association (AAA), you will be an integral part of the team that helps make our members’ travel dreams come true. We are looking for someone who is passionate about travel and has a customer service mindset. The ideal candidate has excellent communication skills, both verbal and written, and is an enthusiastic problem solver. The successful candidate will be responsible for providing exceptional service to our members while providing travel planning assistance.To be successful in this position, the ideal candidate must possess:• A minimum of two years of experience in customer service or travel/hospitality• Proven success in a related customer service-oriented role• Knowledge of booking systems, travel destinations, and travel trends• Excellent organizational and time management skills• Strong written and verbal communication skills• Ability to work with minimal supervisionIf you have a passion for travel and are looking for an opportunity to make our members’ travel dreams come true, we want to hear from you!

Responsibilities:

  1. Provide exceptional customer service to AAA members and their travel needs.
  2. Utilize booking systems, travel destinations, and travel trends to assist members in their travel planning.
  3. Maintain strong knowledge of customer service and travel/hospitality industry.
  4. Utilize strong organizational and time management skills to meet customer needs.
  5. Communicate effectively with members both verbally and written.
  6. Work with minimal supervision to provide the best service possible.
  7. Work closely with team members to ensure customer satisfaction.
Where is this job?
This job is located at Tampa, FL, USA
Job Qualifications
  • Excellent Customer Service Skills

  • Strong Organizational And Time Management Skills

  • Ability To Work Independently And As Part Of A Team

  • Comprehensive Knowledge Of Travel Destinations And Services

  • Ability To Handle Multiple Tasks And Prioritize

  • Proficiency In Booking Software

  • Previous Experience With Travel Industry

  • Excellent Communication And Problem-Solving Skills

Required Skills
  • Planning

  • Scheduling

  • Forecasting

  • Counseling

  • Listening

  • organizing

  • Problem-Solving

  • communicating

  • Arranging

  • Negotiating

  • Adapting

  • Computing

  • Resolving

  • Interacting

  • Booking

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • Organization

  • Critical thinking

  • Creative Thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Travel Consultant in Tampa, FL, USA is between $31,844 and $44,828 per year. This range can vary depending on the experience of the individual and the company they work for.

Additional Information
American Automobile Association (AAA) is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 19th, 2023
Apply BeforeMay 22nd, 2025
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About American Automobile Association (AAA)

American Automobile Association is a federation of motor clubs throughout North America. AAA is a privately held not-for-profit national member association and service organization with over 60 million members in the United States and Canada.

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