American Automobile Association (AAA)

Portland, OR, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you passionate about helping people explore the world? AAA is looking for an experienced and enthusiastic Travel Agent to join our team. In this role, you will provide exceptional customer service by helping our members plan their trips and book the best deals on flights, hotels, car rentals, cruises, and more. You will be an integral part of helping our members turn their travel dreams into reality.To be successful in this role, you must possess a deep understanding of the travel industry, including the latest travel trends and best practices. You must also have excellent customer service skills and the ability to think quickly and creatively to solve problems. Above all, you must be passionate about travel and helping others achieve their travel goals.

Responsibilities:

  1. Provide excellent customer service to members of AAA
  2. Assist members with planning their trips and booking the best deals on flights, hotels, car rentals, cruises, and more
  3. Remain up-to-date on the latest travel trends and best practices
  4. Think quickly and creatively to solve problems that may arise
  5. Ensure members are satisfied with their travel experiences
  6. Develop relationships with members and build trust with them
  7. Offer advice and guidance on travel-related matters
  8. Ensure all bookings are accurate and up-to-date
  9. Maintain accurate records of all travel bookings and customer interactions
  10. Stay informed of any changes to travel regulations or policies
Where is this job?
This job is located at Portland, OR, USA
Job Qualifications
  • Excellent Customer Service Skills

  • Strong Organizational Skills

  • Proficient Computer Skills

  • Effective Communication And Interpersonal Skills

  • Prior Experience In Travel Agent Or Customer Service Role

  • Familiarity With Airline And Hotel Booking Systems

  • Knowledge Of Geography And International Travel Regulations

  • Valid Passport

Required Skills
  • Consulting

  • Networking

  • Planning

  • Scheduling

  • driving

  • Coordinating

  • Problem-Solving

  • Mapping

  • Touring

  • Advising

  • Negotiating

  • Guiding

  • Booking

  • Reservations

  • Cruising

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Travel Agent in Portland, OR, USA is between $18,000 and $48,000. This range was determined by analyzing salaries reported by job seekers to the website. Salary ranges can vary depending on the individual's experience, education, and certification.

Additional Information
American Automobile Association (AAA) is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 19th, 2023
Apply BeforeMay 22nd, 2025
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About American Automobile Association (AAA)

American Automobile Association is a federation of motor clubs throughout North America. AAA is a privately held not-for-profit national member association and service organization with over 60 million members in the United States and Canada.

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