Roadside Assistance Technician

The American Automobile Association (AAA) is seeking a reliable and motivated Roadside Assistance Technician to join our team! Our ideal candidate will have experience in the automotive industry, a valid driver’s license, and an unwavering commitment to customer service. If you have the required qualifications and a passion for helping others, then we would love to hear from you!As a Roadside Assistance Technician with AAA, you will be responsible for providing quality service to members in need of emergency roadside assistance. You will be the face and voice of AAA, and the first point of contact for members in distress. You will be required to respond quickly and efficiently to members’ needs, while also providing excellent customer service. In addition, you will be required to accurately report and document all service calls and maintain a clean and organized vehicle. This is an excellent opportunity to join an organization that is dedicated to providing the best customer service possible. If you think you have the skills and experience for this role, then please apply today!

Responsibilities:

1. Provide quality service to members in need of emergency roadside assistance.
2. Respond quickly and efficiently to members’ needs.
3. Provide excellent customer service.
4. Accurately report and document all service calls.
5. Maintain a clean and organized vehicle.
6. Identify and resolve customer issues in a timely manner.
7. Follow safety guidelines and procedures when responding to service calls.
8. Work collaboratively with other team members.
9. Maintain a valid driver's license.
10. Remain knowledgeable of AAA’s services and products.

According to JobzMall, the average salary range for a Roadside Assistance Technician in Minneapolis, MN, USA is between $25,000 and $40,000 per year. The salary will vary depending on experience, qualifications, and other factors. Roadside Assistance Technicians in Minneapolis typically earn more than those in other cities.

American Automobile Association is a federation of motor clubs throughout North America. AAA is a privately held not-for-profit national member association and service organization with over 60 million members in the United States and Canada.