
Roadside Assistance Technician
At American Automobile Association (AAA), we are looking for an experienced and reliable Roadside Assistance Technician to join our team. Our ideal candidate is an individual who is passionate about providing excellent customer service, and is committed to going the extra mile to ensure that our members receive the help they need.The Roadside Assistance Technician will be responsible for responding to emergency roadside calls and providing the necessary assistance to our members. The successful candidate will have extensive knowledge of automotive repair and maintenance practices, as well as a valid driver's license and good driving record. Excellent communication and problem-solving skills are essential in this role.If you have a passion for helping others and are looking to be part of an organization with a long history of providing superior customer service, then we want to hear from you.
Responsibilities of a Roadside Assistance Technician:
- Respond to emergency roadside calls in a timely manner.
- Provide necessary assistance to AAA members.
- Diagnose and repair automotive issues.
- Maintain up-to-date knowledge of automotive repair and maintenance practices.
- Ensure safe and reliable operation of vehicles.
- Provide excellent customer service to AAA members.
- Ensure compliance with all local, state, and federal laws and AAA policies.
- Maintain valid driver's license and good driving record.
- Utilize excellent communication and problem-solving skills.
- Go the extra mile to ensure that AAA members receive the help they need.
Excellent Customer Service Skills
Ability To Work Independently
Valid Driver's License
Mechanical Aptitude
Strong Problem Solving Skills
Ability To Work Outside In Varying Weather Conditions
Ability To Lift + Lbs
Knowledge Of Automotive Parts And Systems
Communication
customer service
Electrical troubleshooting
Navigation
map reading
Diagnostics
Mechanical Repair
Vehicle Recovery
Tire Changing
Towing
Lockout Assistance
Fuel Delivery
Jumpstarting
Winching
Vehicle Transportation
Communication
Leadership
Time management
Interpersonal Skills
creativity
Organization
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Roadside Assistance Technician in Los Angeles, CA, USA is between $21,000 and $40,000 per year. The exact salary amount an individual earns will depend on factors such as experience, qualifications, and the employer.
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American Automobile Association is a federation of motor clubs throughout North America. AAA is a privately held not-for-profit national member association and service organization with over 60 million members in the United States and Canada.

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