Road Trip Planner

At AAA, we’re passionate about helping people explore the country. As a Road Trip Planner, you’ll get to be part of that journey by helping people plan their trips and providing exceptional customer service. To be considered for this role, you must have excellent customer service and organizational skills, as well as an enthusiasm for travel and knowledge of the automotive industry. If you’re looking for a job that combines your customer service abilities with your passion for travel, then this is the role for you.

Responsibilities:

1. Assist customers in planning their trips by providing information about destinations, attractions, and activities.
2. Answer customer inquiries via phone, email, or in person in a timely and professional manner.
3. Provide exceptional customer service by ensuring customer satisfaction with all interactions.
4. Maintain accurate and up-to-date records of customer interactions and trip plans.
5. Monitor customer feedback to identify areas for improvement in customer service.
6. Utilize knowledge of the automotive industry to provide customers with relevant information about vehicles, gas prices, and other related topics.
7. Ensure compliance with all regulatory and safety standards.
8. Promote AAA’s services and products to customers.

According to JobzMall, the average salary range for a Road Trip Planner in Portland, OR, USA is $38,000 to $58,000 per year. This range is subject to change depending on the experience of the planner, the size of the company they work for, and the area in which they are located.

American Automobile Association is a federation of motor clubs throughout North America. AAA is a privately held not-for-profit national member association and service organization with over 60 million members in the United States and Canada.