Member Services Representative

Are you looking for an opportunity to join an innovative team dedicated to providing a best-in-class experience to our members? If so, then a Member Services Representative at American Automobile Association (AAA) could be a great fit for you. As a Member Services Representative, you will be the first point of contact for AAA members and will provide timely, accurate, and professional service to all members. To be successful in this role, you must have strong customer service skills, excellent communication abilities, and the ability to multitask in a fast-paced environment. If you possess these qualifications and are excited to join a world-class organization, then this could be the perfect job for you!

Responsibilities of a Member Services Representative at American Automobile Association (AAA):

1. Serve as the primary point of contact for AAA members and provide timely and accurate customer service.
2. Utilize strong customer service skills to respond to inquiries, address concerns, and resolve issues quickly and efficiently.
3. Demonstrate excellent communication abilities to interact with members in a professional and courteous manner.
4. Demonstrate strong multitasking skills in a fast-paced environment.
5. Adhere to all AAA policies and procedures.
6. Maintain accurate and up-to-date records of member interactions.
7. Ensure all members feel respected, valued, and appreciated.
8. Provide members with additional information about AAA services and benefits.
9. Assist in training new members on AAA policies and procedures.

According to JobzMall, the average salary range for a Member Services Representative in Washington, DC, USA is $32,000 to $41,000 per year. This range is based on the salaries of those who have recently applied for and obtained the position.

American Automobile Association is a federation of motor clubs throughout North America. AAA is a privately held not-for-profit national member association and service organization with over 60 million members in the United States and Canada.