American Automobile Association (AAA)

Member Services Representative

American Automobile Association (AAA)

Portland, OR, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We’re looking for a motivated and customer-service oriented individual to join our team as a Member Services Representative for the American Automobile Association (AAA). You’ll be responsible for providing a high level of customer service and support while delivering timely and accurate resolution of member inquiries. The ideal candidate will be an excellent communicator, able to interact with customers in a positive and professional way.To be successful as our Member Services Representative, you should possess strong problem-solving and multitasking skills, as well as an interest in helping members and providing superior customer service. Additionally, you should have excellent communication and interpersonal skills and the ability to work independently or as part of a team.If you’re looking for an exciting customer service opportunity with an industry leader, this could be the perfect job for you!

Responsibilities:

  1. Provide high level of customer service to members of the American Automobile Association (AAA).
  2. Respond to member inquiries in a timely and accurate manner.
  3. Demonstrate excellent communication and interpersonal skills.
  4. Possess strong problem-solving and multitasking skills.
  5. Interact with customers in a positive and professional way.
  6. Work independently or as part of a team.
  7. Provide superior customer service.
  8. Ensure customer satisfaction.
Where is this job?
This job is located at Portland, OR, USA
Job Qualifications
  • Excellent Customer Service Skills

  • Ability To Work In A Fast-Paced Environment

  • Basic Computer Skills

  • Knowledge Of Aaa Services And Products

  • Ability To Multitask And Prioritize

  • Strong Communication And Interpersonal Skills

  • Strong Problem-Solving Skills

  • Experience In A Customer Service Related Role

Required Skills
  • Data Entry

  • Troubleshooting

  • Communication

  • Time Management

  • Technical Support

  • Interpersonal skills

  • Problem Solving

  • Conflict Resolution

  • customer service

  • Computer skills

  • Organization

  • Telephone skills

  • Cashiering

  • Office Skills

  • Insurance Knowledge

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • collaboration

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Member Services Representative in Portland, OR, USA is $22,500 to $31,500. This range is based on the salaries reported by employers in the area.

Additional Information
American Automobile Association (AAA) is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 19th, 2023
Apply BeforeMay 22nd, 2025
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About American Automobile Association (AAA)

American Automobile Association is a federation of motor clubs throughout North America. AAA is a privately held not-for-profit national member association and service organization with over 60 million members in the United States and Canada.

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