Member Services Representative

The American Automobile Association (AAA) is looking for an enthusiastic and experienced Member Services Representative to join our team. As part of our Member Services team, you will be the primary contact in providing our members with exceptional service and assistance. You will be responsible for addressing member inquiries, processing membership applications, and resolving member issues.The ideal candidate will possess excellent customer service and communication skills, both written and verbal, and have a passion for helping others. We are looking for a motivated self-starter with a positive attitude and a commitment to providing outstanding customer service.To be successful in this role, you will need:• At least one year of experience in a customer service role• Thorough knowledge of customer service principles and practices• Excellent problem-solving and interpersonal skills• Ability to stay organized and manage multiple tasks• Proficiency in MS Office and/or other related computer applications• High school diploma or equivalentIf you are looking for an opportunity to join a dedicated team and make a positive impact in the lives of our members, we invite you to apply today for the Member Services Representative role at AAA.

Responsibilities: • Provide excellent customer service to members in a professional and friendly manner • Address member inquiries and resolve member issues in a timely and efficient manner • Process membership applications accurately and efficiently • Maintain accurate and up-to-date records of all member transactions • Provide accurate information on products and services • Assist in developing and implementing customer service policies and procedures • Monitor and assess customer feedback to identify areas of improvement • Maintain a positive and professional attitude at all times • Develop and maintain positive working relationships with members • Stay up-to-date with developments in the industry and changes in the organization

According to JobzMall, the average salary range for a Member Services Representative in Seattle, WA, USA is $30,000 - $37,000 per year. This range can vary depending on the company, job experience, and qualifications of the individual applying for the job.

American Automobile Association is a federation of motor clubs throughout North America. AAA is a privately held not-for-profit national member association and service organization with over 60 million members in the United States and Canada.