American Automobile Association (AAA)

Tampa, FL, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At American Automobile Association (AAA), we are looking for a Claims Adjuster to join our team. This individual will be responsible for handling a variety of automobile-related claims for our customers. The ideal candidate will have excellent problem solving skills, the ability to work both independently and collaboratively, and a great customer service attitude.The successful candidate will have a minimum of 3 years of experience in claims adjusting, with prior experience in the automobile insurance industry preferred. We are looking for someone who has strong attention to detail, excellent communication skills, and the ability to work with minimal supervision. A valid driver's license and clean driving record are also required.If you are looking for a challenging and rewarding opportunity to make a difference in the lives of our customers, we invite you to apply for this position.

Responsibilities:

  1. Investigate and assess automobile-related insurance claims to determine validity and accuracy of the claim.
  2. Negotiate and settle claims with claimants, policyholders, and other third-parties in a timely and professional manner.
  3. Provide excellent customer service to both internal and external customers.
  4. Maintain knowledge of claim adjusting principles, practices, and procedures, as well as any state regulations relevant to automobile insurance.
  5. Document all claim activities in accordance with company policy.
  6. Work collaboratively with other departments to ensure accurate and efficient claims processing.
  7. Analyze claim data and utilize problem-solving skills to resolve complex issues.
  8. Develop and maintain strong relationships with customers, insurance companies, and other stakeholders.
  9. Assist with the training and development of other claims adjusters.
  10. Manage a high volume of claims and prioritize them based on urgency.
Where is this job?
This job is located at Tampa, FL, USA
Job Qualifications
  • Excellent Customer Service Skills

  • Computer Proficiency

  • Strong Communication Skills

  • Ability To Work With Minimal Supervision

  • Analytical And Problem-Solving Abilities

  • Detail-Oriented And Organized

  • Good Knowledge Of Insurance Policies And Regulations

  • Ability To Handle Confidential Information

Required Skills
  • Data Entry

  • Communication

  • Time Management

  • Multitasking

  • Problem Solving

  • Negotiation

  • Auditing

  • customer service

  • Report Writing

  • Compliance

  • Risk assessment

  • Dispute resolution

  • Organization

  • Claims handling

  • Investigation

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Claims Adjuster in Tampa, FL, USA is $41,000 to $64,000 USD per year. This range depends on the experience level of the Claims Adjuster and the company they are employed by.

Additional Information
American Automobile Association (AAA) is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 19th, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About American Automobile Association (AAA)

American Automobile Association is a federation of motor clubs throughout North America. AAA is a privately held not-for-profit national member association and service organization with over 60 million members in the United States and Canada.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started