Amazon

UX Researcher

Amazon

Seattle, WA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you passionate about understanding user behavior and creating seamless user experiences? Do you thrive in a fast-paced and innovative environment? If so, then we have an exciting opportunity for you to join our team at Amazon as a UX Researcher.As a UX Researcher, you will be responsible for conducting research, gathering insights, and collaborating with cross-functional teams to ensure that our products and services meet the needs and expectations of our customers. Your work will directly impact the design, development, and optimization of our user experience, helping to drive customer satisfaction and business success.To excel in this role, you will need to have a strong background in user research methods, excellent analytical skills, and the ability to communicate your findings in a clear and compelling manner. Additionally, you should possess a deep understanding of user-centered design principles and be able to think creatively to solve complex problems.If you are looking for a challenging and rewarding career opportunity in UX research, then we encourage you to apply for this role at Amazon. Help us shape the future of customer experience and be part of a dynamic and diverse team of professionals dedicated to making a difference.

  1. Conduct user research to gather insights and understand user behavior.
  2. Collaborate with cross-functional teams to identify research needs and objectives.
  3. Design and implement research studies using a variety of qualitative and quantitative methods.
  4. Analyze and synthesize data to identify key findings and actionable recommendations.
  5. Communicate research findings in a clear and compelling manner to stakeholders.
  6. Participate in the design, development, and optimization of user experience.
  7. Help drive customer satisfaction and business success through user-centered design.
  8. Stay up-to-date with industry trends and best practices in user research.
  9. Think creatively to solve complex problems and improve the user experience.
  10. Contribute to the development of research tools, processes, and protocols.
  11. Collaborate with UX designers, product managers, and engineers to develop user-centered solutions.
  12. Ensure research is conducted ethically and in compliance with relevant laws and regulations.
  13. Manage multiple projects and prioritize tasks to meet deadlines.
  14. Continuously seek feedback and incorporate it into research processes and methods.
  15. Act as an advocate for the user and champion user-centered design principles.
  16. Mentor and train junior researchers on research methods and best practices.
  17. Represent Amazon at industry events and conferences to share insights and best practices.
  18. Help shape the future of customer experience at Amazon.
Where is this job?
This job is located at Seattle, WA, USA
Job Qualifications
  • Strong Background In Research Methods: A Ux Researcher At Amazon Should Be Well-Versed In Both Qualitative And Quantitative Research Methods, Including User Interviews, Surveys, Usability Testing, And Data Analysis.

  • Experience With E-Commerce And Digital Products: Amazon Is A Leading E-Commerce Company, So A Ux Researcher Should Have A Deep Understanding Of Online Shopping Behaviors And Trends, As Well As Experience Working On Digital Products And Services.

  • Proficient In User-Centered Design: User-Centered Design Is A Key Part Of Amazon's Approach To Product Development, So A Ux Researcher Should Have Experience With User-Centered Design Principles And Methods, Such As User Journey Mapping And Persona Development.

  • Strong Data Analysis Skills: With Millions Of Customers And Vast Amounts Of Data, Amazon Relies Heavily On Data-Driven Decision Making. A Ux Researcher Should Have The Ability To Collect, Analyze, And Interpret Data To Inform Design Decisions.

  • Excellent Communication And Collaboration Skills: A Ux Researcher At Amazon Should Be Able To Effectively Communicate Research Findings And Insights To A Diverse Range Of Stakeholders, As Well As Collaborate With Cross-Functional Teams To Drive User-Focused Solutions. Strong Interpersonal And Presentation Skills Are Essential For Success In This Role.

Required Skills
  • Data Analysis

  • Prototyping

  • Information architecture

  • A/B testing

  • usability testing

  • Competitive analysis

  • Journey Mapping

  • Surveys

  • User Interviews

  • Stakeholder management

  • Persona Development

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a UX Researcher in Seattle, WA, USA is between $80,000 to $120,000 per year. However, this can vary depending on factors such as experience, industry, and company size.

Additional Information
Amazon is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 15th, 2024
Apply BeforeJune 9th, 2026
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About Amazon

Amazon.com, Inc., is an American multinational technology company based in Seattle, Washington, that focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. It is considered one of the Big Four technology companies along with Google, Apple, and Facebook.

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