Technical Writer, AWS Support

Are you passionate about technology and have a knack for explaining complex concepts in a clear and concise manner? Do you have a strong background in technical writing and a deep understanding of AWS (Amazon Web Services)? Then we have the perfect opportunity for you! Amazon is seeking a highly skilled Technical Writer to join our AWS Support team. In this role, you will have the opportunity to use your technical expertise and writing skills to create informative and user-friendly documentation for our customers. If you are looking for a challenging and rewarding career in a fast-paced and innovative environment, then we want to hear from you!

1. Develop and maintain technical documentation for AWS products and services, ensuring accuracy, clarity, and consistency.
2. Collaborate with subject matter experts to gather information and ensure technical accuracy of written materials.
3. Create user-friendly and informative documentation for a diverse audience, including technical and non-technical users.
4. Edit and proofread technical content to ensure it meets high-quality standards and adheres to AWS style guidelines.
5. Stay up-to-date with the latest advancements in AWS technology and incorporate them into documentation.
6. Translate complex technical concepts into clear and concise language that is easy for users to understand.
7. Adhere to tight deadlines and prioritize tasks to ensure timely delivery of high-quality documentation.
8. Continuously improve and update existing documentation to provide the best possible user experience.
9. Collaborate with cross-functional teams to ensure documentation aligns with product development and updates.
10. Act as a resource for customer inquiries and support, providing technical guidance and assistance as needed.
11. Assist with the development and maintenance of templates, style guides, and other documentation resources.
12. Contribute to the overall improvement of the AWS Support team by providing feedback and suggestions for process and product enhancements.

According to JobzMall, the average salary range for a Technical Writer, AWS Support in Seattle, WA, USA is between $80,000 and $120,000 per year. This range can vary depending on factors such as the company, experience level, and specific job responsibilities. Some technical writers in this role may also receive additional benefits such as stock options and bonuses.

Amazon.com, Inc., is an American multinational technology company based in Seattle, Washington, that focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. It is considered one of the Big Four technology companies along with Google, Apple, and Facebook.