Team Manager - Alexa Data Services

We are seeking an experienced team manager to join our operations to develop, manage, and support our Alexa Data Services team with Speech and language solutions. Manage job assignment on a day-to-day basis, monitoring performance on job or queue adherence, volume, and quality. Support hiring and training of new Associates. Ensure productivity is maximized through supervision, training, analysis, and feedback of performance data on a periodic basis. Develop the work schedule for the week by balancing work across various workflows and/or navigating competing delivery priorities. Liaise with Program Management and other global operations team leads to manage risks & propose mitigation strategies. Track quality and utilization metrics. File and track tickets, following up on blocks to productivity.

According to JobzMall, the average salary range for a Team Manager - Alexa Data Services in 450 W 33rd St, New York, NY 10001, USA is between $62,000 and $90,000. This range is based on salaries submitted by individuals with this role in the area.

Amazon.com, Inc., is an American multinational technology company based in Seattle, Washington, that focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. It is considered one of the Big Four technology companies along with Google, Apple, and Facebook.