NPI Readiness Manager - Reverse Logistics
Welcome to Amazon – a company driven by innovation, customer obsession, and operational excellence. We are seeking a highly motivated and experienced NPI Readiness Manager for our Reverse Logistics team. As a crucial member of our team, you will play a pivotal role in ensuring the successful launch of new products, managing the end-to-end reverse logistics process, and driving continuous improvement initiatives. If you are a results-driven individual with a passion for delivering exceptional customer experiences and have a strong background in supply chain management, we invite you to join our dynamic and fast-paced environment.
- Lead the NPI (New Product Introduction) readiness process for the Reverse Logistics team at Amazon, ensuring that all new products are successfully launched and integrated into the reverse logistics process.
- Manage the end-to-end reverse logistics process for new products, including return and repair procedures, inventory management, and vendor relationships.
- Collaborate with cross-functional teams, including engineering, operations, and customer service, to ensure smooth and efficient integration of new products into the reverse logistics process.
- Develop and maintain detailed project plans and timelines for NPI readiness, taking into account key milestones and dependencies.
- Identify and mitigate potential risks and issues that may impact the successful launch of new products, proactively communicating any concerns to relevant stakeholders.
- Drive continuous improvement initiatives to optimize the reverse logistics process and enhance the overall customer experience.
- Monitor key performance metrics and provide regular updates to management on NPI readiness progress, identifying opportunities for improvement and implementing corrective actions as needed.
- Train and mentor team members on NPI readiness processes and procedures, ensuring that all team members are equipped to support new product launches and maintain high levels of operational excellence.
- Stay up-to-date on industry trends and best practices in supply chain management, and use this knowledge to drive innovation and efficiency within the reverse logistics team.
- Maintain strong relationships with vendors and suppliers, negotiating contracts and managing performance to ensure timely and cost-effective reverse logistics processes.
Experience In Reverse Logistics: The Ideal Candidate For This Role Should Have A Minimum Of 3-5 Years Of Experience In Managing Reverse Logistics Operations, Preferably In A Fast-Paced E-Commerce Or Retail Environment. They Should Have A Thorough Understanding Of Reverse Logistics Processes, Including Returns Management, Refurbishment, And Disposal.
Strong Project Management Skills: The Npi Readiness Manager Will Be Responsible For Leading Cross-Functional Teams To Implement New Reverse Logistics Initiatives. Therefore, They Should Possess Excellent Project Management Skills, Including The Ability To Plan, Execute, And Monitor Projects Within Strict Timelines And Budgets.
Knowledge Of Npi Processes: The Candidate Should Have A Deep Understanding Of New Product Introduction (Npi) Processes, Including Product Development, Manufacturing, And Launch. This Knowledge Will Be Critical In Ensuring That Reverse Logistics Processes Are Aligned With New Product Launches And Able To Handle Potential Returns.
Analytical Skills: As A Key Part Of The Role Involves Analyzing Data And Identifying Trends To Improve Reverse Logistics Processes, The Candidate Should Have Strong Analytical Skills. They Should Be Proficient In Using Data Analysis Tools And Have The Ability To Make Data-Driven Decisions.
Excellent Communication And Leadership Skills: The Npi Readiness Manager Will Be Required To Collaborate With Various Teams, Including Operations, Product, And Finance, To Drive Process Improvements And Achieve Business Goals. Therefore, They Should Have Excellent Communication And Leadership Skills To Effectively Communicate And Influence Stakeholders At All Levels.
Quality Assurance
Process Improvement
Project Management
Vendor Management
Data Analysis
Supply Chain Management
Problem Solving
Inventory Control
Cost reduction
Reverse logistics
Cross-Functional Collaboration
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a NPI Readiness Manager - Reverse Logistics in Seattle, WA, USA is $90,000-$105,000 per year. However, this can vary depending on factors such as experience, location, and company size. Some companies may offer higher salaries, while others may offer lower salaries. It is important to research the specific company and industry to get a better understanding of the salary range for this position. Additionally, having relevant experience and certifications may also impact the salary offered.
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Amazon.com, Inc., is an American multinational technology company based in Seattle, Washington, that focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. It is considered one of the Big Four technology companies along with Google, Apple, and Facebook.
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