Cloud Technical Account Manager , Strategic Industries

Are you passionate about helping businesses harness the power of cloud technology to drive success? Do you have a strong technical background combined with exceptional interpersonal skills? If so, we have an exciting opportunity for you! As a Cloud Technical Account Manager for Strategic Industries at Amazon, you will be responsible for building and maintaining relationships with our strategic customers, guiding them through their cloud journey and ensuring their success. You will serve as a trusted advisor, understanding their business needs and leveraging your technical expertise to provide customized solutions. To excel in this role, you must have a deep understanding of cloud technologies, a drive for customer satisfaction, and the ability to effectively communicate complex concepts to both technical and non-technical audiences. Join our dynamic and innovative team at Amazon and be a part of revolutionizing the way businesses operate in the cloud.

1. Build and maintain strong, long-lasting relationships with strategic customers.
2. Serve as a trusted advisor to customers, understanding their unique business needs and providing customized solutions.
3. Guide customers through their cloud journey, helping them harness the power of cloud technology to drive success.
4. Utilize technical expertise to help customers optimize their use of cloud services and achieve their business goals.
5. Effectively communicate complex concepts to both technical and non-technical audiences.
6. Act as a liaison between customers and internal teams, ensuring timely and effective resolution of any issues or concerns.
7. Stay updated on the latest cloud technologies and industry trends to provide expert guidance and advice to customers.
8. Proactively identify opportunities for customer growth and work towards expanding their use of cloud services.
9. Collaborate with cross-functional teams to develop and implement strategies for customer retention and satisfaction.
10. Continuously monitor and analyze customer usage and performance data to provide valuable insights and recommendations for improvement.
11. Contribute to the development of new products and services based on customer needs and feedback.
12. Attend industry events and conferences to stay current on industry developments and network with potential customers.
13. Maintain a high level of customer satisfaction and retention by ensuring timely and effective resolution of any customer concerns or issues.
14. Adhere to company policies and procedures, as well as industry standards and regulations, to ensure the highest level of service and compliance.

According to JobzMall, the average salary range for a Cloud Technical Account Manager , Strategic Industries in Atlanta, GA, USA is $90,000 - $150,000 per year. However, this can vary depending on the specific company, experience level, and other factors. Some companies may offer a higher salary for this position, while others may offer a lower salary. It is important to research the specific company and industry to get a better understanding of the salary range for this position in Atlanta.

Amazon.com, Inc., is an American multinational technology company based in Seattle, Washington, that focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. It is considered one of the Big Four technology companies along with Google, Apple, and Facebook.