Amazon

Clinical Case Manager

Amazon

450 W 33rd St, New York, NY 10001, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Initiate and respond to inquiries about leave and disability events, benefits, and options available to employees. Serve as a point of contact for assigned employees (150 – 200 employee cases) to provide holistic case management services, including reviewing medical documentation to adjudicate leaves in compliance with the corresponding leave plans, federal and state laws and benefit plans as defined by Amazon. Leverage duration guidelines, best practice tools and Amazon resources to support oversight of a leave event as appropriate. Critically assess and adjust the case management plan to an employee’s changing needs. Address and respond to sensitive situations. Troubleshoot issues and seek to remove barriers before, during, or after a leave event. Respond to employee impacting issues that may arise during the leave event and ensure the right communication occurs. Identify and solve problems that may arise, sometimes with limited information.

Where is this job?
This job is located at 450 W 33rd St, New York, NY 10001, USA
Job Qualifications
  • 2+ years of experience as a case manager using case management systems

  • Knowledge of federal or state Leave and Disability regulations, specifically ADA/ADAAA and FMLA

  • One year of experience in Human Resources or customer service in a leave and/or disability field

  • Experience with global service and employee delivery

Required Skills
  • Documentation

  • Project Management

  • Time Management

  • Analytical skills

  • Case management

Soft Skills
  • Process Improvement

  • Attention to detail

  • Self-Driven

  • Communication Skills

Compensation

According to JobzMall, the average salary range for a Clinical Case Manager in 450 W 33rd St, New York, NY 10001, USA is $50,000 - $80,000 per year. This range is based on salaries reported by job postings on the JobzMall website.

Additional Information
Amazon is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 17th, 2021
Apply BeforeJuly 20th, 2025
This job posting is from a verified source. 
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About Amazon

Amazon.com, Inc., is an American multinational technology company based in Seattle, Washington, that focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. It is considered one of the Big Four technology companies along with Google, Apple, and Facebook.

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