Account Executive, Amazon Business
Are you a driven, results-oriented individual with a passion for customer satisfaction? Look no further! Amazon is seeking a highly motivated and experienced Account Executive to join our Amazon Business team. In this role, you will be responsible for managing and growing relationships with our business customers, helping them find success and growth on the Amazon platform. We are searching for someone who is a natural problem solver, thrives in a fast-paced environment, and is dedicated to providing exceptional service to our customers. Join us in shaping the future of B2B commerce at Amazon!
- Develop and maintain relationships with business customers, acting as the main point of contact for their needs and concerns.
- Identify and pursue opportunities for growth and upselling within existing customer accounts.
- Understand the unique needs and challenges of each customer and provide personalized solutions to help them succeed on the Amazon platform.
- Collaborate with cross-functional teams, including sales, marketing, and product, to ensure a seamless customer experience.
- Conduct regular account reviews and provide insights and recommendations to drive customer satisfaction and retention.
- Stay up-to-date on industry trends and developments to identify potential new business opportunities.
- Effectively communicate the value proposition of Amazon Business to customers, highlighting key features and benefits.
- Act as a subject matter expert on Amazon Business products and services, providing guidance and support to both customers and internal teams.
- Proactively troubleshoot and resolve any customer issues or escalations, ensuring a positive resolution and overall customer satisfaction.
- Meet and exceed sales targets and KPIs, demonstrating a strong focus on results and achieving business goals.
- Continuously gather and analyze customer feedback to identify areas for improvement and implement strategies to enhance the customer experience.
- Maintain accurate and up-to-date records of customer interactions and sales activities in the CRM system.
- Represent Amazon Business at industry events and conferences to further promote the brand and build relationships with potential customers.
- Serve as a brand ambassador for Amazon Business, embodying the company's values and promoting a positive image to customers and stakeholders.
Strong Sales Experience: A Successful Account Executive At Amazon Business Should Possess A Proven Track Record Of Sales Success, Preferably In A Business-To-Business (B2B) Environment. This Includes A Deep Understanding Of The Sales Process, The Ability To Identify And Close Deals, And A Strong Customer-Focused Mindset.
Knowledge Of E-Commerce And B2B Markets: Amazon Business Is A Rapidly Growing E-Commerce Platform Catering Specifically To B2B Customers. Therefore, An Ideal Candidate Should Have A Deep Understanding Of Both E-Commerce And B2B Markets, Including The Unique Needs And Challenges Of B2B Customers.
Excellent Communication And Relationship-Building Skills: As An Account Executive, You Will Be Responsible For Building And Maintaining Relationships With A Diverse Range Of Clients. This Requires Excellent Communication Skills, Both Verbal And Written, As Well As The Ability To Build Trust And Rapport With Clients.
Analytical And Strategic Thinking: The Amazon Business Team Relies Heavily On Data And Analytics To Inform Their Sales Strategies. Therefore, A Successful Account Executive Should Possess Strong Analytical And Strategic Thinking Skills To Identify Trends, Make Data-Driven Decisions, And Develop Effective Sales Plans.
Team Player And Results-Driven: At Amazon, Collaboration And Teamwork Are Highly Valued. An Ideal Account Executive Should Be A Team Player Who Can Work Collaboratively With Cross-Functional Teams To Achieve Shared Goals. They Should Also Be Results-Driven, With A Strong Focus On Meeting And Exceeding Sales Targets.
Contract Management
Account Management
Lead Generation
Business Development
Product knowledge
Negotiation
customer service
Relationship Building
Solution selling
Market analysis
Sales Strategy
Client Acquisition
Communication
Conflict Resolution
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Account Executive, Amazon Business in Seattle, WA, USA is $90,000 - $120,000 per year. However, salary can vary based on experience, skills, and location. Additionally, salaries may also include bonuses, commission, and other benefits.
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Amazon.com, Inc., is an American multinational technology company based in Seattle, Washington, that focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. It is considered one of the Big Four technology companies along with Google, Apple, and Facebook.
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