Sr Rep - Account Revisions

Are you a highly motivated and detail-oriented individual with a passion for financial services? Do you have experience in account management and a strong understanding of banking regulations and compliance? If so, we have an exciting opportunity for you to join our team as a Senior Representative for Account Revisions at Ally Financial.In this role, you will be responsible for managing the revision and maintenance of customer accounts, ensuring accuracy and compliance with regulatory requirements. You will also act as a subject matter expert for internal teams, providing guidance on account revisions and addressing customer inquiries. As a Senior Representative, you will play a crucial role in maintaining our high standards of customer service and upholding our reputation as a trusted financial institution.To excel in this position, you must have a minimum of 3 years of experience in a similar role, strong analytical skills, and excellent communication and interpersonal abilities. A thorough understanding of banking regulations and compliance is also required. If you are a self-starter who thrives in a fast-paced and dynamic environment, we encourage you to apply for this exciting opportunity and join our team at Ally Financial.

1. Manage and oversee the revision and maintenance of customer accounts to ensure accuracy and compliance with regulatory requirements.
2. Act as a subject matter expert for internal teams, providing guidance and support on account revisions and addressing customer inquiries.
3. Maintain a high level of customer service and uphold the company's reputation as a trusted financial institution.
4. Utilize strong analytical skills to review and analyze customer account information and identify any discrepancies or areas for improvement.
5. Collaborate with other departments and teams to ensure smooth and efficient account revision processes.
6. Stay up-to-date with banking regulations and compliance requirements to ensure all account revisions are in accordance with industry standards.
7. Train and mentor junior team members on account revision processes and best practices.
8. Utilize effective communication and interpersonal skills to build and maintain relationships with customers and internal stakeholders.
9. Identify and implement process improvements to increase efficiency and accuracy in account revision procedures.
10. Maintain confidentiality and adhere to data protection policies while handling sensitive customer information.
11. Monitor and report on key performance metrics to track the success and efficiency of account revision processes.
12. Participate in special projects and initiatives related to account revisions as assigned by management.
13. Act with a sense of urgency and attention to detail to ensure all account revisions are completed accurately and in a timely manner.
14. Attend training and development sessions to continuously improve knowledge and skills related to account revisions and banking regulations.
15. Adhere to company policies and procedures at all times and promote a positive and professional work environment.

According to JobzMall, the average salary range for a Sr Rep - Account Revisions in Lewisville, TX, USA is between $40,000 to $70,000 per year. This range may vary depending on the specific company, experience level, and location.

Ally Financial provides financial services including car finance, online banking via a direct bank, corporate lending, vehicle insurance, mortgage loans, and an electronic trading platform to trade financial assets.