Senior Salesforce Business Analyst
Are you a seasoned Salesforce expert with a passion for driving business growth and optimization? If so, Ally Financial is seeking a Senior Salesforce Business Analyst to join our dynamic team. As a leading financial services company, we are dedicated to delivering innovative solutions and exceptional customer experiences. In this role, you will be responsible for analyzing and improving our Salesforce platform to support our evolving business needs. We are looking for a talented individual with a strong background in Salesforce and a strategic mindset to help us achieve our goals. If you are ready for an exciting opportunity to make a significant impact, we encourage you to apply today.
- Analyze and improve the Salesforce platform to support business growth and optimization.
- Collaborate with cross-functional teams to understand business needs and translate them into Salesforce solutions.
- Develop and maintain project plans, timelines, and deliverables for Salesforce initiatives.
- Conduct regular audits and assessments of the Salesforce platform to identify areas for improvement.
- Utilize data and analytics to identify trends and make data-driven recommendations for enhancing the Salesforce platform.
- Identify and implement process improvements to increase efficiency and productivity within the Salesforce platform.
- Serve as the subject matter expert for Salesforce within the organization and provide guidance and support to other team members.
- Stay up-to-date on Salesforce updates and releases and make recommendations for incorporating new features and functionality into the platform.
- Train and educate end-users on Salesforce best practices and proper utilization of the platform.
- Collaborate with IT and other departments to ensure the Salesforce platform is integrated and functioning properly with other systems.
- Monitor and maintain the integrity and security of data within the Salesforce platform.
- Identify and troubleshoot issues and problems within the Salesforce platform and provide timely resolutions.
- Participate in the development and implementation of new Salesforce initiatives and projects.
- Stay current on industry trends and best practices related to Salesforce and make recommendations for incorporating them into the organization's strategy.
- Work closely with leadership to develop and achieve business goals and objectives through the use of Salesforce.
Extensive Experience With Salesforce Platform: A Senior Salesforce Business Analyst At Ally Financial Should Have A Deep Understanding Of The Salesforce Platform, Including Its Various Modules And Capabilities.
Strong Business Acumen: This Role Requires A Strong Understanding Of Business Processes And The Ability To Translate Them Into Effective Solutions On The Salesforce Platform. The Ideal Candidate Should Have Experience In A Business Analyst Role, Preferably In The Financial Services Industry.
Technical Expertise: In Addition To Business Knowledge, The Senior Salesforce Business Analyst Should Have A Solid Understanding Of Technical Concepts Such As Data Modeling, System Integrations, And Custom Development. Experience With Apex, Visualforce, And Lightning Components Is Preferred.
Project Management Skills: This Role Will Involve Leading And Coordinating Complex Projects, So The Candidate Should Possess Strong Project Management Skills. This Includes The Ability To Create Project Plans, Manage Timelines And Resources, And Communicate Effectively With Stakeholders.
Salesforce Certifications: Ally Financial Prefers Candidates With Relevant Salesforce Certifications Such As Certified Salesforce Administrator, Certified Salesforce Advanced Administrator, And Certified Salesforce Business Analyst. These Certifications Demonstrate A Strong Understanding Of The Platform And Its Capabilities.
Change Management
Project Management
Data Analysis
User Acceptance Testing
Data migration
Business process mapping
Requirements Gathering
Salesforce configuration
Salesforce Administration
User Training
Salesforce Reporting
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Multitasking
Time management
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Senior Salesforce Business Analyst in Detroit, MI, USA is between $85,000 and $120,000 per year. This range can vary depending on factors such as level of experience, specific job responsibilities, and the company's size and industry. Additionally, factors such as bonuses, benefits, and cost of living in the area may also impact the salary range. It is important for individuals to research and negotiate their salary based on their qualifications and the specific job requirements.
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Ally Financial provides financial services including car finance, online banking via a direct bank, corporate lending, vehicle insurance, mortgage loans, and an electronic trading platform to trade financial assets.
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