Ally Financial

Senior Analyst- Employee Experience Design and Research

Ally Financial

Charlotte, NC, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a passionate and experienced researcher and designer with a focus on enhancing employee experience? Are you looking to join a dynamic and innovative organization where you can make a significant impact? Look no further! Ally Financial is seeking a highly skilled and motivated Senior Analyst to lead our Employee Experience Design and Research team. In this role, you will have the opportunity to shape and improve the employee experience for thousands of our team members. If you have a strong background in design thinking, research methodologies, and a deep understanding of what drives employee engagement and satisfaction, we want to hear from you! Join us in our mission to create a workplace where our employees can thrive and reach their full potential.

  1. Lead the Employee Experience Design and Research team in developing and implementing strategies to enhance employee experience.
  2. Conduct in-depth research and analysis to understand employee needs, behaviors, and motivations.
  3. Utilize design thinking principles to develop creative solutions that improve employee engagement and satisfaction.
  4. Collaborate with cross-functional teams, including HR, IT, and leadership, to gather insights and implement changes that positively impact the employee experience.
  5. Develop and maintain relationships with external partners and vendors to bring in new ideas and best practices.
  6. Stay up-to-date on industry trends and developments related to employee experience and incorporate them into the design and research process.
  7. Utilize various research methodologies, such as surveys, focus groups, and interviews, to gather data and insights.
  8. Analyze and interpret data to identify trends and make data-driven recommendations for improving employee experience.
  9. Present findings and recommendations to leadership and stakeholders in a clear and concise manner.
  10. Develop and implement metrics to measure the success of employee experience initiatives.
  11. Train and mentor junior team members to build their skills and knowledge in employee experience design and research.
  12. Continuously strive to improve and innovate the employee experience by seeking feedback and implementing improvements.
Where is this job?
This job is located at Charlotte, NC, USA
Job Qualifications
  • Bachelor's Or Master's Degree In Human Resources, Organizational Psychology, Or A Related Field.

  • Minimum Of 5 Years Experience In Employee Experience Design And Research, With A Focus On Employee Engagement And Retention.

  • Strong Analytical Skills And Experience With Data-Driven Decision Making, Including Proficiency In Statistical Analysis And Research Methodologies.

  • Ability To Lead And Manage Complex Projects, Including Conducting Interviews, Surveys, And Focus Groups To Gather Insights And Develop Solutions.

  • Excellent Communication And Interpersonal Skills, With The Ability To Present Findings And Recommendations To Senior Leadership And Collaborate Effectively With Cross-Functional Teams.

Required Skills
  • Change Management

  • Process Improvement

  • Communication Skills

  • Project Management

  • Data Analysis

  • Design Thinking

  • Employee engagement

  • User Research

  • Stakeholder management

  • Human-Centered Design

  • Customer Experience

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Critical thinking

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Senior Analyst- Employee Experience Design and Research in Charlotte, NC, USA is between $80,000 and $120,000 per year. However, this may vary depending on the specific company, level of experience, and other factors.

Additional Information
Ally Financial is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 24th, 2024
Apply BeforeSeptember 18th, 2025
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About Ally Financial

Ally Financial provides financial services including car finance, online banking via a direct bank, corporate lending, vehicle insurance, mortgage loans, and an electronic trading platform to trade financial assets.

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