Ally Financial

Rep Processing - Smartcash

Ally Financial
Jacksonville, FL, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

"Are you a detail-oriented and driven individual looking for a dynamic role in the financial industry? Ally Financial is seeking a Rep Processing - Smartcash to join our team and help us streamline our operations. As a Rep Processing - Smartcash, you will play a crucial role in ensuring the accuracy and timeliness of our financial transactions, while also providing exceptional customer service to our clients. If you have a keen eye for detail, excellent communication skills, and a passion for delivering top-notch results, we want to hear from you!"

  1. Process financial transactions accurately and efficiently using Smartcash system.
  2. Ensure all financial transactions are completed in a timely manner.
  3. Communicate effectively with clients to address any concerns or issues related to financial transactions.
  4. Maintain a high level of attention to detail to ensure accuracy of all financial records.
  5. Collaborate with team members to identify and implement process improvements to streamline operations.
  6. Provide exceptional customer service by promptly responding to inquiries and resolving any issues.
  7. Maintain strict confidentiality and adhere to all company policies and procedures.
  8. Monitor and reconcile financial data to identify and resolve any discrepancies.
  9. Stay updated on industry trends and regulations to ensure compliance with all financial laws and regulations.
  10. Complete administrative tasks related to financial transactions, such as data entry and record-keeping.
  11. Develop and maintain positive relationships with clients and colleagues.
  12. Act as a point of contact for inquiries and escalations related to financial transactions.
  13. Assist in training new team members on Smartcash system and company policies and procedures.
  14. Adhere to strict deadlines and prioritize tasks to meet company goals and objectives.
  15. Proactively identify and report any potential issues or risks to management.
Where is this job?
This job is located at Jacksonville, FL, USA
Job Qualifications

  • Knowledge Of Financial Industry Regulations: In Order To Be Successful In A Rep Processing Role At Ally Financial, Candidates Must Possess A Strong Understanding Of Financial Industry Regulations And Compliance Standards. This Includes Knowledge Of Anti-Money Laundering (Aml) Regulations, Know Your Customer (Kyc) Policies, And Other Relevant Laws.

  • Excellent Communication Skills: As A Rep Processing Representative, Candidates Will Be Responsible For Communicating With Customers, Colleagues, And Other Stakeholders On A Daily Basis. Strong Written And Verbal Communication Skills Are Essential For Effectively Handling Customer Inquiries And Resolving Issues.

  • Attention To Detail: Accuracy And Attention To Detail Are Critical In A Rep Processing Role. This Involves Reviewing And Processing Large Amounts Of Financial Data, And Any Errors Could Have Serious Consequences. Candidates Must Possess A High Level Of Attention To Detail To Ensure All Transactions Are Processed Accurately.

  • Problem-Solving Abilities: The Ability To Analyze Complex Problems And Develop Effective Solutions Is A Key Qualification For A Rep Processing Role. Candidates Must Be Able To Think Critically And Make Sound Decisions In A Fast-Paced And Dynamic Environment.

  • Team Player Mentality: The Rep Processing Team At Ally Financial Works Closely Together To Achieve Common Goals And Provide Exceptional Customer Service. Candidates Must Be Able To Work Collaboratively With Others And Have A Positive Attitude Towards Teamwork. This Includes Being Able To Handle Constructive Criticism And Adapt To Changing Processes And Procedures.

Required Skills

  • Data Entry

  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • customer service

  • Analytical Thinking

  • Teamwork

  • Organization

  • Efficiency

  • Problem-Solving

  • Adaptability

Soft Skills

  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Rep Processing - Smartcash in Jacksonville, FL, USA is between $38,000 and $48,000 per year. This salary range can vary depending on factors such as experience, qualifications, and the specific company or organization the individual is working for.

Additional Information
Ally Financial is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 5th, 2024
Apply BeforeMay 22nd, 2025
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About Ally Financial

Ally Financial provides financial services including car finance, online banking via a direct bank, corporate lending, vehicle insurance, mortgage loans, and an electronic trading platform to trade financial assets.

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