
Head of Fraud Operations
Welcome to Ally Financial, a leading digital financial services company with a mission to make financial services simpler and more accessible for all. We are currently seeking a highly skilled and experienced Head of Fraud Operations to join our team and lead our efforts in detecting and preventing fraudulent activities. As the Head of Fraud Operations, you will play a critical role in protecting our customers and the company from financial losses due to fraud. We are looking for a dynamic and strategic leader with a strong background in fraud management and a passion for innovation. If you are ready to make a meaningful impact and drive our fraud operations to new heights, we want to hear from you.
- Develop and implement fraud prevention strategies and policies to protect the company and its customers from financial losses due to fraudulent activities.
- Lead a team of fraud analysts and investigators, providing guidance, support, and training to ensure effective execution of fraud prevention processes.
- Conduct ongoing analysis of fraud trends and patterns to identify potential risks and implement proactive measures to mitigate them.
- Collaborate with cross-functional teams, including technology, legal, and customer service, to ensure a comprehensive approach to fraud prevention.
- Monitor and maintain compliance with regulatory requirements related to fraud prevention and reporting.
- Develop and maintain relationships with external stakeholders, such as law enforcement agencies and industry peers, to stay ahead of emerging fraud trends and threats.
- Conduct regular audits and assessments of fraud prevention processes and procedures to identify areas for improvement and implement necessary changes.
- Provide regular reports and updates to senior management on fraud prevention efforts, including key metrics and performance indicators.
- Stay up-to-date with industry developments and best practices in fraud management, and proactively identify opportunities for innovation and improvement.
- Foster a culture of fraud awareness and prevention, promoting a zero-tolerance approach to fraudulent activities within the company.
Extensive Knowledge And Experience In Fraud Prevention And Detection Strategies, Preferably In The Financial Services Industry.
Strong Leadership And Management Skills, With The Ability To Effectively Lead And Develop A Team Of Fraud Analysts And Investigators.
Analytical Mindset And Proficiency In Data Analysis, With The Ability To Identify Patterns And Trends In Fraudulent Activity.
In-Depth Understanding Of Regulatory Compliance Requirements Related To Fraud Prevention, Such As The Bank Secrecy Act And Anti-Money Laundering Laws.
Excellent Communication And Collaboration Skills, With The Ability To Work Cross-Functionally With Other Departments And External Partners To Mitigate Fraud Risk.
Risk Management
Data Analysis
Team Management
Leadership
Compliance
Strategy development
Analysis
Fraud prevention
Problem-Solving
Fraud
Fraud detection
Investigation
Fraud Awareness
Communication
Conflict Resolution
Customer Service
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Head of Fraud Operations in Charlotte, NC, USA is between $110,000 to $150,000 per year. However, this can vary depending on factors such as experience, industry, and company size. Some companies may offer higher salaries for this position, while others may offer lower salaries. Additionally, bonuses and other forms of compensation may also impact the overall salary for a Head of Fraud Operations in Charlotte.
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Ally Financial provides financial services including car finance, online banking via a direct bank, corporate lending, vehicle insurance, mortgage loans, and an electronic trading platform to trade financial assets.

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